LOB Risk Lead

Fairygodboss; Phoenix (AZ); On-site; USD 91,000 - 203,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

PNC is seeking a seasoned Technical Risk Lead to drive Technology Change Management, risk programs, and cross-functional collaboration. This in-office role supports multiple locations including Phoenix, AZ, with a focus on governance, controls, and continual improvement across technology processes.

The ideal candidate has 5+ years in risk management, ITSM experience, and relevant certifications; strong communication and leadership skills are essential for partnering with senior technology

Qualifications

• 5+ years of industry-relevant experience; degree preferred or equivalent.
• Certifications in IT risk, security, or cyber disciplines are often required.
• Experience with Technology Change Management and ITSM is valued.

Responsibilities

• Establishes and oversees Line of Business risk management strategy.
• Oversees risk programs to meet business and regulatory expectations.
• Provides risk expertise across the business and other risk partners.
• Leads cross-functional teams and drives process improvements.
• Mentors technology teams to adhere to Change Management policies.

Skills

Change Management

Conflict Management

Crisis Management

Emerging Risks

Influencing Change

IT Risk and Security Assurance

Operations Management

Risk Management Programs

Strategic Planning

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

Job Profile

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Technical Risk Lead within PNC's [name of division] organization, you will be based in Pittsburgh, PA, Dallas, TX, Phoenix, AZ, Strongsville, OH or Denver, CO only].

Experience with Technology Change Management policies, procedures, processes, and controls. Experience with multiple disciplines of Information Technology Service Management (ITSM) and the interdependencies of Change, Incident, Problem, and Knowledge Management. Experience with Technology Processes, Risks, and Controls. Experience with Process Improvement methods. Not required, but preferred, an ideal candidate would have extensive experience with the Change module of ServiceNow and certifications in any of the following: ITIL, Tech Risk (ISACA), Cyber Security, AI.

The LOB Risk Lead will be a senior role on the Technology Change Management team, expected to use subject matter expertise to drive adherence to Technology Change Management policies and procedures through regular interaction, observation, and mentorship of technology teams. This role will lead process improvement initiatives, risk management activities, training and communication efforts, and regular discussions with senior and executive technology leaders.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Establishes Line of Business risk management strategy and oversees the execution of the risk management programs. Serves as an advocate for the risk management program.


• Ensures the risk management strategies and programs are established, maintained and enhanced to support the businesses in managing their risks while meeting business and regulatory expectations.


• Oversees the timely and proper execution of the risk management program within and/or across the lines of business. Includes consultation to execute the program components.


• Provides risk expertise while working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit). Monitors changes in internal and external factors and identifies emerging risks.


• Leads and engages cross functional teams and develops internal capabilities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.


• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Preferred Skills

Change Management, Conflict Management, Crisis Management, Emerging Risks, Influencing Change, IT Risk and Security Assurance, Operations Management, Risk Management Programs, Strategic Planning

Competencies

Collaborating, Data Gathering and Reporting, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Internal Controls, Operational Risk, Organizational Governance, Process Management, Regulatory Environment - Financial Services, Standard Operating Procedures

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $91,000.00 - $202,800.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 08/24/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say \"Workday\" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.