Loaner Inventory & Billing Specialist

Acumed-ffe1f67; Hillsboro (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

Acumed LLC seeks a Loaner Specialist to support field sales, process orders, and ensure accurate billing and inventory control for Loaner systems. You will coordinate with internal departments and independent consultants to address urgent customer needs and maintain high service standards.

The role requires strong communication skills, attention to detail, and proficiency in SAP and MS Office; training will be provided to successful candidates with 1–2 years of customer service experience.

Qualifications

• High school diploma required; higher education preferred.
• 1–2 years of customer service experience.
• Strong verbal and written communication and interpersonal skills.
• Must be highly detail oriented with focus on quality assurance.
• Experience with SAP and MS Office preferred.

Responsibilities

• Enter customer orders and ensure timely and accurate billing.
• Generate credits/debits and replenish loaner inventory for outbound shipments.
• Document customer complaints professionally and accurately.
• Perform cycle counts and SAP transactions to maintain records.
• Provide exceptional internal customer support and cross-train as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

Detail oriented

Education

High school diploma

Associate’s degree preferred

Bachelor’s degree preferred

Tools

SAP

MS Office

Excel

Job description

Acumed LLC seeks a Loaner Specialist to support field sales, process orders, and ensure accurate billing and inventory control for Loaner systems. You will coordinate with internal departments and independent consultants to address urgent customer needs and maintain high service standards.

The role requires strong communication skills, attention to detail, and proficiency in SAP and MS Office; training will be provided to successful candidates with 1–2 years of customer service experience.