Loan Workout/ Special Assets Operations Analyst - Commercial Real Estate

Flagstar Bank; New York (NY); Hybrid; USD 68,000 - 107,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Competitive leave program

Job summary

Flagstar Bank in New York, NY is seeking a Loan Workout/Special Assets Operations Analyst to support distressed commercial real estate and multifamily loans. You will work with the Special Assets team on reporting and litigation matters, focusing on preserving principal and reducing charge-offs.

Collaborating with Team Leads and Officers, you will analyze borrower liquidity, re-underwrite credits, and help develop recovery strategies in a regulated environment.

Qualifications

• Undergraduate degree in business, finance or related field.
• 4+ years of experience in loan workout or special assets, preferably OCC regulated.
• Familiarity with loan databases and strong financial analysis skills.

Responsibilities

• Conduct market research and assist remediation of distressed CRE/multifamily loans.
• Re-underwrite credits focusing on liquidity, cash flow and recovery prospects.
• Develop and maintain financial models to evaluate restructuring or workouts.
• Support workout strategies and monitor progress with officers and stakeholders.
• Liaise with borrowers, advisors, and internal/external counsel as needed.
• Prepare detailed credit memos with analysis, cash flow, and collateral reviews.
• Review loan bookings and monitor collateral positions.
• Maintain team files and records.
• Perform special projects and ensure regulatory compliance.

Skills

Loan documentation interpretation

Financial analysis

Word and Excel proficiency

Loan databases familiarity

Education

Undergraduate Degree in Business Administration/Finance or related field

Tools

Loan databases

Job description

Position Title

Loan Workout/ Special Assets Operations Analyst - Commercial Real Estate

Location: New York, NY 10018

Job Summary

The Special Assets Analyst supports the Special Assets team with day-to-day management of distressed commercial real estate/multifamily loans and assists with reporting and litigation matters. Collaborates/works with Special Assets Team Leads and Officers while supporting efforts to preserve principal and prevent charge-offs. Maintains compliance with policy, procedure and lending regulations.

Job Responsibilities

• Conducts market research and analysis to assist Special Assets Officers and Special Assets Team Leads in the remediation of classified commercial real estate/multifamily loans.
• Re-underwrite actionable credits with emphasis on borrower liquidity and cash flow sustainability, primary drivers of underperformance, corrective actions, and prospects for recovery.
• Develop, maintain, and update financial models and analyses to evaluate restructuring, loan modification, or other recovery alternatives.
• Supports Special Assets Officers and Special Assets Team Leads in the development, execution, and monitoring of workout strategies.
• Acts as a liaison when needed for internal/external stakeholders.
• Prepare timely detailed credit approval memos, including financial analysis, relationship overview, cash flow analysis, collateral assessments, and risk evaluations.
• Reviews internal loan bookings and collateral positions.
• Maintains team files and records.
• Interact with borrowers, advisors, and internal bank/outside counsel.

Additional Accountabilities

Performs special projects, and additional duties and responsibilities as required.

Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

Required Qualifications

Education level required: Undergraduate Degree (4 years or equivalent) Business Administration, Finance, or related field.

Minimum experience required: 4+ Years within the Loan Workout/Special Assets field, preferably at an OCC regulated institution.

Preferred Qualifications

Familiarity with various loan databases.

Job Competencies

• Excellent knowledge of and ability to interpret loan documentation.
• Computer literate with proficiency in Word and Excel.
• Excellent verbal and written communication skills.
• Excellent organizational skills with ability to multitask.
• Detail oriented and ability to prioritize workload in a fast paced environment.
• Ability to work independently while also collaborating effectively in a team environment.
• Strong financial analysis skills.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical demands (ADA)

No unusual physical exertion is involved.

Equal Opportunity Employer - Vets/Disabled

Flagstar is an Equal Opportunity Employer - Vets/Disabled

We are committed to providing clear and accurate compensation information in accordance with applicable laws.

Compensation

Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law.

Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Pay Range $67,758.75 - $106,505.00

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Company Information

Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking. Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process.

Contact

If you need assistance completing your employment application or if you would like to request a reasonable accommodation, please contact our team at [e-mail].

Equal Opportunity Employer

Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender