Loan Workout Manager

Highland Consulting Group; Philadelphia (Philadelphia County); On-site; USD 95,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

A financial consulting firm is seeking a Loan Workout Manager to oversee the distressed credit portfolio and manage recovery efforts. The ideal candidate will have at least five years of experience in special assets or commercial credit, with strong negotiation skills and knowledge of debt collection regulations. This role offers a competitive salary and benefits, including medical and 401(k) options, within a dynamic finance environment.

Qualifications

• At least five years of hands‑on experience in special assets or commercial workouts.
• Familiarity with debt collection regulations like the Fair Debt Collection Practices Act.
• Working knowledge of financial statement analysis and appraisal processes.

Responsibilities

• Oversee distressed credit portfolio and manage recovery efforts.
• Review borrower financials for decision-making.
• Negotiate resolution strategies with borrowers.
• Prepare activity reports for management and regulatory agencies.
• Lead end-to-end collections process.

Skills

Experience in special assets

Loan documentation knowledge

Debt collection regulations

Risk assessment skills

Communication skills

Job description

Loan Workout Manager

Location: Greater Philadelphia Area

Base Pay: $95,000-$150,000*

Overview

The Loan Workout Manager is responsible for overseeing the Bank’s distressed credit portfolio, with direct accountability for managing recovery efforts across both commercial and consumer loans. This individual plays a critical role in developing, negotiating, and executing strategies with borrowers and legal representatives to resolve non-performing assets while ensuring adherence to internal credit policies, industry regulations, and applicable legal standards.

Primary Duties

• Monitor credit quality and proactively flag accounts showing early signs of distress; contribute to internal credit risk ratings and provide input to leadership on risk-related matters.
• Review borrower financials, loan agreements, and credit histories to assess exposure and guide decision-making.
• Partner with borrowers and legal advisors to structure and negotiate feasible resolution strategies aimed at minimizing potential loss.
• Lead monthly Delinquency and quarterly Special Asset Committee meetings.
• Prepare activity reports for Senior Management and Regulatory agencies.
• Recommend strategic next steps to executive management and oversee execution of agreed-upon solutions.
• Lead the end-to-end collections process, including foreclosure proceedings when necessary.
• Compile and share activity reports with executive leadership and regulatory bodies, as required.
• Administer insurance claim processes tied to secured collateral.
• Serve as back-up to the appraisal process, as needed.
• Comply with all State, Federal, and local laws, as well as Bank regulations.

Experience & Skills Required

• At least five years of hands‑on experience in special assets, commercial workouts, or comparable commercial credit disciplines.
• Familiarity with loan documentation, legal processes, and financial statement analysis; prior paralegal experience or certification is a plus.
• Well‑versed in debt collection regulations such as the Fair Debt Collection Practices Act.
• Proven ability to assess risk, negotiate outcomes, and manage sensitive borrower situations.
• Working knowledge of appraisals, inspections, and other third‑party reports used in credit decisions.
• Strong communication and organizational skills, with the ability to balance multiple high‑priority initiatives.

Compensation

As required by law, Highland Consulting Group believes that the salary range listed above reasonably reflects the base compensation for this position in jurisdictions where such disclosure is mandated. In addition to base compensation, the individual may be eligible for medical benefits, a 401(k) retirement plan, and a discretionary bonus.

Contact: 724.837.6337

Confidentiality

We respect your privacy and will never submit a resume to a third party without your permission. You can be assured that the information you give us will never be forwarded to any company without your specific, direct permission in advance.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Finance

Industries

Banking

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance