Loan Support Analyst (Commercial Loan Servicing)

PNC; Philadelphia (Philadelphia County); Remote; USD 38,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

Life insurance

Disability protection

401(k) with match

Stock purchase plan

Paid holidays

Job summary

PNC is seeking a Loan Support Analyst within its Commercial Loan Administration organization, based in Denver, CO, with some late-evening work during the quarter and possible remote options in select locations. You will support loan accounts by providing payoffs, payment history, projections and other requested information, collaborating with commercial bankers to deliver strong client experiences.

Responsibilities include processing transactions, ensuring complete documentation, and maintaining

Qualifications

• In lieu of a degree, a combination of education, certifications, and experience may be considered.
• Experience with loan operations and documentation is preferred.
• Strong analytical thinking and attention to detail required.
• Knowledge of regulatory requirements and risk management.

Responsibilities

• Process and reconcile moderately complex loan transactions.
• Coordinate with internal/external partners to route documents or actions to complete transactions.
• Interact with customers and manage assigned accounts or portfolios.
• Ensure materials and documentation are available to complete transactions.
• Review transactions for accuracy and conformance to policies.

Skills

Analytical Thinking

Capital Management

Compliance Requirements

Documentation

Due Diligence

Loan Documentation

Regulatory Compliance

Risk Mitigation

Job description

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Support Analyst within PNC's Commercial Loan Administration organization, you will be based in Denver, CO; Hours: Monday - Friday, 8:15 am ET - 5:00 pm ET.

There will be some additional work late evenings throughout the quarter. You will work closely with commercial bankers to help support the resolution of the loan accounts by providing information needed, including payoffs, payment history, projected loan payments, as well as other information requested. We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the CLLO organization.

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. May have responsibility for large, complex and sensitive assigned accounts or portfolio.

Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. May interact with customers and have assigned accounts or portfolio.

Ensures the appropriate materials and documentation are available to complete transactions.

Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused

• Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk

• Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies

Work Experience

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Language Assessments

No Required or Preferred Language Assessments

Base Salary: $37,500.00 - $68,750.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; a robust wellness program with financial incentives.up to 11 paid holidays each year; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at . Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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