Loan Set-up Coordinator (Pre-Acquisition Collateral)

Verus Mortgage Capital; BLOOMINGTON (MN); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive base pay

Discretionary annual bonus opportunity

Attractive benefits plans

401(k) with company matching

Tuition reimbursement

Job summary

A leading mortgage company is seeking a Loan Setup Coordinator in Bloomington, MN. This role involves thorough review and entry of loan documents to ensure compliance with requirements, maintaining pipeline standards, and collaborating with internal teams. The ideal candidate possesses strong attention to detail, customer service skills, and at least two years of processing experience. This position offers a hybrid work model, competitive salary, and extensive benefits including professional development opportunities.

Qualifications

• Minimum of 2 years processing experience required.
• Excellent customer service skills and communication are essential.
• Ability to review documents against company guidelines.

Responsibilities

• Review and enter loan credit documents ensuring compliance.
• Correct data and refine procedures for efficient processing.
• Submit loans for TPR review and address discrepancies.

Skills

Attention to Detail

Customer Service Skills

Organizational Skills

Problem-Solving

Adaptability

Education

High School diploma or equivalent

Tools

Windows

Adobe Applications

Job description

Description

The Loan Setup Coordinator reviews and enters loan credit documents from our seller network to ensure they meet minimum requirements for efficient processing. This role involves correcting data, refining procedures, answering inquiries, maintaining pipeline and SLA requirements, and submitting loans for Third Party Reviews. The Setup Coordinator also identifies issues in documents and data to assist the Credit and Collateral teams and performs other related duties as assigned.

Department

Acquisition Collateral

Location

Bloomington, MN

Compensation

$55,000 - $60,000 / year

Work Model

Hybrid work model – 2–3 days per week onsite and the remainder remote.

Responsibilities and Duties

• Provide initial review and data entry of loan credit documents and data submitted from our seller network to ensure minimum requirements are met and facilitate a smooth and efficient review by our review team. Documents include applications, credit reports, a variety of income verification documents, asset verifications, and evidence of property value.
• Review data for accuracy and collect or correct as applicable.
• Work with internal counterparts to refine procedures or enhance systems necessary to develop a thorough and efficient process.
• Willingness to work with Operational team on any other duties necessary to acquire and securitize mortgage loan assets or as assigned by management.
• Answer and resolve internal or external email, phone, or other inquiries.
• Maintain a current pipeline and SLA requirements for the position.
• Submit loans for TPR review, ensuring all required documents are accurately completed and submitted. Promptly address any issues by coordinating with the Seller and TPR to facilitate resolution.
• Identify issues and discrepancies in documents and data to assist Credit and Collateral teams.
• Maintain minimum daily file review/clearing requirements as set by management and SLA KPIs.
• Perform other related duties as assigned by team lead or manager.

Education and Experience

• High School diploma or equivalent.
• Minimum of 2 year’s processing experience.
• Individual must have excellent customer service skills and be comfortable with candor, interaction with team members, and clients/vendors.
• Ability to review loan documents and associated data specific to program and company guidelines.
• Ability to identify required conditions for missing requirements and/or data elements to facilitate the submission of a loan in accordance with company guidelines.
• Ability to quickly adapt to changes in processes and workflow.
• Ability to focus on multiple programs and tasks simultaneously.
• High attention to detail.
• Excellent organizational and time management skills. Under minimal supervision.
• Demonstrated judgment and decision‑making ability.
• Proficient in Windows and Adobe Applications.
• Mortgage experience is a plus but not required.

Key Competencies

• Attention to Detail: The ability to meticulously review loan documents and data for accuracy, ensuring all required elements are complete and compliant with company guidelines.
• Customer Service Skills: Excellent interpersonal skills to effectively interact with internal teams, clients, and vendors, ensuring clear communication and resolution of inquiries.
• Organizational and Time Management Skills: Proficiency in managing multiple tasks and maintaining an active pipeline while meeting service level agreements (SLAs) and key performance indicators (KPIs).
• Problem‑Solving and Decision‑Making Ability: Demonstrated ability to identify discrepancies in documentation and data, collaborate with teams to resolve issues, and make sound judgments in a fast‑paced environment.
• Adaptability and Technical Proficiency: Capability to quickly adapt to changing processes and workflows, along with proficiency in Windows, Adobe applications, and other relevant software tools.

How This Role Demonstrates Our Values

• Integrity: The Loan Setup Coordinator must exemplify strong ethics and accountability by ensuring accurate and thorough reviews of loan documents, adhering to company policies, and maintaining confidentiality of sensitive client and company information.
• Excellence: Meeting minimum daily file review requirements, maintaining SLA KPIs, and ensuring accuracy in all tasks showcases the pursuit of excellence.
• Collaboration: This role requires seamless interaction with internal teams, such as the Credit and Collateral teams, as well as external counterparts, like clients and vendors.
• Critical Curiosity: The Loan Setup Coordinator must possess the ability to critically analyze loan data and documentation, identify missing elements or discrepancies, and adapt to changing workflows.

Benefits

• Great compensation package, including competitive base pay.
• Discretionary annual bonus opportunity.
• Attractive benefits plans and paid time off, including sick time.
• 401(k) with company matching.
• Professional learning and development opportunities.
• Tuition reimbursement.
• And much more!

Successful applicants will exemplify strong ethics, integrity, respect for others, accountability for decisions and actions, and good citizenship.

Maintaining a reliable, uninterrupted high‑speed internet connection is a requirement of hybrid or remote positions.

All job duties and responsibilities must be performed within the guidelines of the Verus Residential Mortgage Employee Handbook and established company policies and procedures. It is the responsibility of each employee to maintain confidentiality of the company, its clients and to follow applicable laws and regulations in the performance of duties.

Verus Mortgage Capital is an equal opportunity employer. All qualified applicants are welcomed to apply and will receive consideration for employment without unlawful discrimination because of a person’s race, religious creed, color, national origin, citizenship status, ancestry, marital status, sex, age or sexual orientation, or because of a person’s disability or medical condition.