Loan Servicing Specialist- Titles

ICCU; Chubbuck (ID); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Generous Paid Time Off

Paid Holidays

Matching 401K and Pension

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Paid Group Life and Disability

Job summary

ICCU is seeking a detail-oriented loan servicing professional to process lockbox, claims, and lien actions while maintaining accurate ledgers and high member satisfaction. The role emphasizes compliance with banking regulations and confidentiality of member records in a fast-paced credit union environment.

Ideal candidates have a Bachelor's degree preferred and 0–3 years of related experience, strong math and computer skills, and solid communication and interpersonal abilities to support

Qualifications

• Bachelor's degree preferred. 0 - 3 years' experience preferred. Excellent math skills and computer knowledge. Good communication and interpersonal skills. Ability to always maintain the confidentiality of Credit Union and member records.

Responsibilities

• Process lockbox and related cash handling duties.
• Process GAP and MRC claims and applications.
• Secure liens on titles for consumer loans.
• Process total Loss claims and balance ledgers.
• Maintain loan files and perform account research.

Skills

Math skills

Computer knowledge

Communication skills

Interpersonal skills

Confidentiality

Education

Bachelor's degree preferred

Job description

Performs various duties regarding maintenance and servicing of all consumer loans. Ensures member satisfaction through courteous, accurate, and efficient service.

Duties and Responsibilities:

• Process lockbox
• Process GAP and MRC claims and applications
• Securing liens on titles for consumer loans
• Process total Loss claims
• Loan file maintenance completion
• Balancing of accounts or general ledgers
• Maintain and support positive vendor relationships.
• Understand applicable regulations and compliance
• Write & maintain policies, procedures and assist in credit union training
• Additional duties as assigned

Qualifications:

Bachelor's degree preferred. 0 - 3 years' experience preferred. Excellent math skills and computer knowledge. Good communication and interpersonal skills. Ability to always maintain the confidentiality of Credit Union and member records.

Performance Standard:

A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Must be accurate in balancing and account research. Be able to diagnose simple problems. Professional in appearance, attendance, quality, and quantity of work performed. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act.

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

This role offers benefits, including:

• Competitive Pay
• Generous Paid Time Off
• Paid Holidays
• Matching 401K AND Pension
• Tuition Reimbursement
• Employee Assistance Program
• Employee Wellness Program
• Paid Group Life and Disability Insurance
• Awesome Culture
• And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.