Loan Servicing Specialist (Construction & Commercial Operations)

ManpowerGroup; Brea (CA); Hybrid; USD 62,000 - 83,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Health Savings Account

Health Flexible Spending Account

Dependent Care FSA

Life Insurance

Disability Insurance

Business Travel Insurance

401(k) with match

Weekly Pay

Job summary

ManpowerGroup is seeking a Loan Servicing Specialist for Construction & Commercial Operations in Brea, CA. This hybrid role manages end-to-end post-origination servicing for construction loans, coordinating with inspectors and engineers to ensure compliant fund disbursement aligned with budgets and timelines.

The position requires 2+ years in construction loan servicing, strong Excel skills, and familiarity with FIS Horizon or Jack Henry.

Qualifications

• 2+ years of direct experience in Construction Loan Servicing or Construction Loan Administration.
• Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUPs) for rigorous budget tracking.
• Familiarity with loan servicing systems (e.g., FIS Horizon, Jack Henry, or similar) and construction-specific draw software.
• Strong ability to interpret complex commercial loan documents and identify risks in disbursement requests.
• High School Diploma or GED required (Bachelor’s in Finance or Accounting preferred).

Responsibilities

• End-to-End Draw Management: lead construction draw process, review borrower requests against budgets and timelines.
• Inspection Coordination: coordinate with engineers and inspectors to verify milestones before fund release.
• Budget Tracking & Reconciliation: maintain detailed construction budget spreadsheets and monitor variances.
• Documentation & Compliance: review AIA G702/G703, lien waivers, and Title Bring-Down reports for disbursement conditions.
• Specialized Payment Processing: execute loan payments, payoffs, and interest adjustments for construction financing.

Skills

Commercial lending knowledge

Analytical skills

Excel

Pivot Tables

VLOOKUPs

Education

High School Diploma or GED

Bachelor's in Finance or Accounting preferred

Tools

FIS Horizon

Jack Henry

Job description

Loan Servicing Specialist (Construction & Commercial Operations)

• Brea, CA (Hybrid 3-4x/week)
• $30.00 – $40.00 / hour (W2)
• Contract-to-Hire (FTE Conversion Path)

The Opportunity

Join a premier banking institution as a Loan Servicing Specialist focused on the high-complexity world of Commercial and Construction Lending. This is a Contract-to-Hire role designed for a professional who excels at the intersection of financial operations and project oversight. You will manage the end-to-end post-origination lifecycle, ensuring every dollar disbursed is backed by accurate documentation and verified project milestones.

Key Construction Servicing Responsibilities

• End-to-End Draw Management: Act as the primary lead for the construction draw process. Review borrower requests against approved budgets and project timelines to ensure funding accuracy.
• Inspection Coordination: Liaise with third-party engineers and inspectors to verify physical project milestones (foundation, framing, etc.) prior to any fund release.
• Budget Tracking & Reconciliation: Maintain and reconcile detailed construction budget spreadsheets. Monitor for line-item variances, retainage requirements, and potential cost overruns.
• Documentation & Compliance: Review AIA G702/G703 documents, lien waivers, and Title "Bring-Down" reports to ensure all legal and contractual conditions for disbursement are met.
• Specialized Payment Processing: Execute loan payments, payoffs, and interest-only adjustments unique to the construction-phase of financing.

General Operations & Audit

• Inquiry Resolution: Resolve complex inquiries from borrowers and internal lending teams regarding escrow, loan status, and servicing nuances.
• Account Integrity: Identify and resolve discrepancies and servicing errors within the core banking system.
• Audit & System Optimization: Generate reports for internal audits and assist with critical system upgrades (e.g., FIS Horizon) to streamline workflows.

Requirements (What You Bring to the Table)

• Core Experience: 2+ years of direct experience in Construction Loan Servicing or Construction Loan Administration.
• Technical Skills: Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUPs) for rigorous budget tracking.
• System Knowledge: Familiarity with loan servicing systems (e.g., FIS Horizon, Jack Henry, or similar) and construction-specific draw software.
• Analytical Mindset: Strong ability to interpret complex commercial loan documents and identify risks in disbursement requests.
• Education: High School Diploma or GED required (Bachelor’s in Finance or Accounting preferred).

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.