Loan Servicing Specialist

International Executive Service Corps; Pittsburgh (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Job summary

NVR Mortgage's Loan Servicing Team is seeking a Loan Servicing Specialist to directly support homebuyers across the Ryan Homes, NVHomes and Heartland Homes brands. This on-site role is based in our NVR Mortgage offices.

You will respond to borrower post-closing calls, handle loan boarding, payoff processing, taxes/insurance disbursements, and investor reporting. Strong communication, attention to detail, and proficiency with Microsoft Office are essential to succeed.

Qualifications

• Experience in Loan Servicing (preferred) OR Accounting experience.
• Customer orientation skills, with comfort talking to customers/investors over the phone.
• Attention to detail with ability to hit deadlines.
• Ability to work both independently and in a cooperative team environment.
• Excellent problem solving and communication skills.
• Proficiency with Microsoft Office (Word, Excel, etc.) suite.

Responsibilities

• Answer and respond to borrower post-closing phone calls
• General loan servicing activities such as loan boarding, payoff processing and disbursing taxes/insurance
• Reach out to borrowers regarding first payments
• Process borrower payments
• Uploading closed loan files to investors for review.
• Review of agency loans to clear edits prior to purchase
• Prepare data transfer related to the purchase of loans
• Process wires and import purchase advice information for purchased loans
• Accounting and reconciliation of purchased loans for accuracy
• Boarding, reporting and audit/oversight of loans boarded with NVRM subservicer

Skills

Loan Servicing

Customer service

Attention to detail

Team player

Communication

MS Office

Tools

Microsoft Office

Job description

As a Loan Servicing Specialist with NVR Mortgage's Loan Servicing Team, you will directly support our homebuying customers through our Ryan Homes, NVHomes and Heartland Homes brand.

This position is based on-site in our NVR Mortgage offices.

What you will be doing:

• Answer and respond to borrower post-closing phone calls
• General loan servicing activities such as loan boarding, payoff processing and disbursingtaxes/insurance
• Reach out to borrowers regarding first payments
• Process borrower payments
• Uploading closed loan files to investors for review.
• Review of agency loans to clear edits prior to purchase
• Prepare data transfer related to the purchase of loans
• Process wires and import purchase advice information for purchased loans
• Accounting and reconciliation of purchased loans for accuracy
• Boarding, reporting and audit/oversight of loans boarded with NVRM subservicer

Qualified applicants have:

• Experience in the field of Loan Servicing (preferred) OR Accounting experience
• Customer orientation skills, with comfort talking to customers/investors over the phone
• Attention to detail with ability to hit deadlines
• Ability to work both independently and in a cooperative team environment
• Excellent problem solving and communication skills
• Proficiency with Microsoft Office (Word, Excel, etc.) suite

Life at NVR:

As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. Our management team is tenured and talented, nearly 80% of them promoted from within, so you will have mentors who can share their knowledge, and provide career guidance and encouragement.

NVR offers traditional benefits, among the best in the industry. In addition, we offer all employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you!

View more about our exceptional culture and comprehensive benefits at https://www.nvrcareers.com/

We are an Equal Opportunity Employer. Drug Testing and Credit Check are required. Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.