Loan Servicing Officer

First Capital Finance/Florida First Capital; Tallahassee (FL); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Flexible full-time work hours

12 vacation days and 10 sick days accrued per year

Paid time off

Seven paid holidays

Flexible, hybrid work hours

Job summary

A non-profit organization in Tallahassee, FL is seeking a Full-Time Loan Servicing Officer. The role involves servicing SBA 504 loans, organizing documents, and maintaining communication with borrowers. Candidates should have a high school diploma and at least a year of relevant experience. This position offers competitive salary and benefits, including health insurance and retirement contributions.

Qualifications

• At least one year of professional experience as an administrative assistant or in banking/real estate.
• Ability to work full-time Monday - Friday, 8:00am - 5:00pm.
• Ability to pass a rigorous background check.
• Based in Tallahassee, FL or willing to relocate.
• Ability to work full-time Monday–Friday, 8:00 AM–5:00 PM.

Responsibilities

• Learn and retain SBA 504 loan program details.
• Accurately organize documents and adhere to requirements.
• Communicate and follow up with borrowers as needed.
• Consistently communicate and follow up with borrowers as needed.

Skills

Proficiency in Microsoft Office

Professional communication skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Overview

Full-Time Loan Servicing Officer
Industry: Non-profit organization specializing in SBA 504 loans
Location: Tallahassee, FL

Compensation: Annual salary commensurate with experience + full benefit package that includes a generous IRA contribution.

We are Florida First Capital Finance Corporation (FFCFC), a self-sufficient non-profit organization with offices throughout Florida, Alabama, and Georgia. We help small businesses access capital through the SBA 504 loan program to drive economic development and job creation, with a focus on minority, rural, and women-owned businesses. Our workplace is a smaller office environment where team members know one another.

Advertised timeframe: 4 weeks ago; first 25 applicants mentioned.

Location: Tallahassee, FL

Essential Functions / Responsibilities

• Learn and retain program details and requirements to appropriately service SBA 504 loans
• Accurately organize documents, adhering to federal requirements, internal policies, and naming conventions
• Utilize all Microsoft Office products and learn FFCFC’s internal web-based programs
• Consistently communicate and follow up with borrowers as needed

Mandatory Qualifications

• High school diploma or equivalent
• At least one (1) year of professional experience as an administrative assistant, executive admin assistant, paralegal, or a specialist in banking or real estate
• Ability to work full-time Monday - Friday, 8:00am - 5:00pm, in the Tallahassee, FL office
• Ability to pass a rigorous background check

Requirements / Candidate Qualities

• Computer-savvy with high proficiency in Microsoft Office
• Professional communication skills (phone, email, and messaging)
• Experience with reviewing loan files to determine compliance issues is helpful but not required
• Currently live in Tallahassee, FL or willing to relocate (ties to the area are a plus)
• Willing to work in an office setting most of the workweek (occasional work-from-home days possible after training)
• Ability to pass a rigorous criminal background check

Benefits

• Annual salary commensurate with experience
• Culture that supports collaboration, teamwork, training, and professional growth
• Close-knit team environment
• Health insurance through Capital Health Plan (100% employer paid for the employee; partial coverage for family)
• Dental insurance (100% employer-paid)
• Optional vision insurance
• Life and long-term disability insurance (100% employer paid)
• Voluntary flexible spending account (FSA)
• Simple IRA contributions by employer, typically no less than 20%
• 12 vacation days and 10 sick days accrued per year
• Seven paid holidays per year
• Flexible, full-time work hours (occasional remote work can be discussed)

About Us / Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are ADA compliant and an E-verify employer.