Loan Servicing Associate

ADP, Inc.; Chicago (IL); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Renovo Financial, a Chicago-based private lender serving real estate investors, seeks a Loan Servicing Associate for a hybrid work-from-home/in-office role in Chicago, IL. The incumbent will manage post-closing loan transactions within the servicing system and coordinate with the Servicing Department to ensure timely, accurate processing.

The ideal candidate will have proficiency in Microsoft Office, basic Salesforce familiarity, and the ability to multitask across tasks while maintaining

Qualifications

• Proficiency in Microsoft Office is required.
• Experience with Salesforce is a plus.

Responsibilities

• Process all loan servicing transactions in the servicing system.
• Intake collateral from newly closed loans and onboard new loans.
• Input and maintain loan terms and escrow accounts.
• Manage daily draw disbursements and track default interest.

Skills

Microsoft Office

Tools

Salesforce

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Loan Servicing Associate

FullTime Chicago, Chicago, IL, US

WhoWeAre:

RenovoFinancialisarapidlygrowingChicago-basedprivate lenderservingreal estateinvestorswhoacquireand renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff. Renovo’s reliability and “win-win” solutions- orientedapproachisjusttworeasonswhyourrepeatandreferralratesfarexceedtheindustryaverage.Renovo was honored to be named one of Crain’s 50 fastest-growing Chicago companies. Come join us, its “win-win!”

PositionSummary:

The Servicing Department’s primary responsibility is to manage all transactions throughout the life of a loan post-closing. The Loan Servicing Associate is responsible for processing all transactions related to the loan in the servicing system. This entails utilizing several different sources of data and coordinating with other members of the Servicing Department and with other aspects of the business. In this capacity the Loan Servicing Associate must demonstrate an ability to work both within the Servicing Department and across other departments to complete required tasks in a timely and accurate manner. Proficiency in Microsoft Office is required and experience with Salesforce is a plus. The role of the Loan Servicing Associate encompasses the following responsibilities:

• Intake collateral from newly closed loans
• On-boardnewlyclosedloans
• Input and maintain loan terms and escrow accounts
• Managedailydrawdisbursements
• Managematuritydefaultinteresttrackingandenterdefaultinterestcharges
• Makepaymententriesforloanswithinterestreserves
• Process monthly payments and statements
• Draft loan modifications, extensions, and releases
• Draftpayoffstatements while accounting for any fees, holdbacks, or special conditions
• Process received payoffs
• Coordinatewithaccountingteamforbalancediscrepancies
• Receive mail related to loan servicing
• Take calls from title companies and customers
• Manage customer service inquiries as needed
• Otherdutiesasassigned

IdealCandidate:

Theidealcandidateforthisrolewillhave:

• PreferenceofsomeoneintheChicagolandarea as this is a hybrid work from home – in-office position.
• Abilitytomulti-taskwhilemaintaininghighattentiontodetail
• Managedailytasks and prioritize workload independently
• Ability to interface with all levels of the organization from loan closers to senior management
• Team-player that will work to find solutions
• Strong problem-solving and critical thinking skills
• Previousexperienceinloanservicingisaplusbutnotrequired
• ProficiencyinMicrosoftOfficeisrequired
• ExperiencewithSalesforceisaplus
• Experience with real estate a plus but not required

BehavioralCharacteristics:

• Self-Motivated: Youtakeon taskswithoutwaitingtobetoldwhattodo
• PositiveAttitude: Youapproachsituationswithaproactiveandpositiveattitude
• Determined: Youstayoncourseevenduringdifficultassignmentsandyoucraveopportunityfor advancement
• TeamPlayer: Youbelievethat tobesuccessfulyouneedtoleverageandtrustyourteam.Youleadby example.
• Openminded: Alwaysseekstofindanddevelopcreativesolutions

Renovo Financial is an equal opportunity employer. Renovo Financial does not discriminate in any employment actions (including hiring decisions) with regard to race, color, religion, national origin, citizenshipstatus,ancestry,age,sex(includingsexualharassment),sexualorientation,genderidentityand expression, marital status, disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Renovo offers a 401k plan with employer matching, paid time off, observance of company paid holidays, medical, dental, vision benefits for employees and their dependents, maternity benefits and more.