Loan Servicing Analyst

JPMorgan Chase; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorganChase is seeking a Loan Origination Analyst to support loan origination processes and stakeholder collaboration. The role focuses on smooth transaction closing, documentation accuracy, and proactive issue resolution to drive efficient lending services.

You'll work with internal teams and clients in a fast-paced environment, applying analytical thinking and strong organizational skills to ensure timely loan processing and strong stakeholder relationships.

Qualifications

• Experience with loan origination processes and stakeholder management.
• Ability to manage conflicts and facilitate discussions effectively.
• Strong time management and organizational skills to meet deadlines.
• Developing proficiency in critical thinking and evaluation to assess situations.

Responsibilities

• Assist in documentation and transaction closing for loan origination by collaborating with team members to ensure accurate preparation and finalization.
• Manage stakeholder relationships with clients and internal teams for clear communication and efficient loan handling.
• Identify and address issues during loan origination using analytical skills to find effective solutions.
• Assist in identifying potential conflicts and work with team to mediate and resolve disputes for a smooth workflow.
• Coordinate and prioritize tasks to ensure timely completion of all loan origination activities.

Skills

Loan Origination

Stakeholder Mgmt

Documentation

Conflict Resolution

Time Management

Analytical Thinking

Job description

Join JPMorganChase as a Loan Origination Analyst and be at the forefront of our lending services. This role offers a unique opportunity to enhance your career while contributing to the success of our loan origination processes. You'll develop valuable skills in stakeholder management and problem-solving, all while being part of a supportive and dynamic team.

As a Loan Origination Analyst within JPMorganChase, you will play a crucial role in ensuring the smooth operation of loan origination processes, directly impacting clients and contributing to the success of our lending services. You'll collaborate with internal and external stakeholders, fostering a culture of trust and efficiency in a fast-paced environment. Our team is dedicated to providing exceptional lending services, and you'll be a key player in achieving this goal. You'll work on diverse loan transactions, develop critical thinking skills, and build strong relationships with stakeholders. Join us to be part of a team that values innovation, collaboration, and personal growth.

Job responsibilities

• Assist in the documentation and transaction closing process for loan origination by collaborating with team members to ensure all necessary documentation is accurately prepared and finalized for loan origination, facilitating a seamless transaction closing process.
• Manage stakeholder relationships with clients and internal teams, to ensure clear communication and efficient handling of loan transactions.
• Identify and address issues that arise during the loan origination process by applying analytical skills and problem-solving techniques to find effective solutions.
• Assist in identifying potential conflicts and work collaboratively with team members to mediate and resolve disputes, ensuring a harmonious workflow.
• Coordinate and prioritize tasks to ensure timely completion of all activities related to loan origination, maintaining a high level of organization and efficiency.

Required qualifications, capabilities, and skills

• Expertise in loan origination processes with strong stakeholder management skills for both internal and external clients.
• Ability to manage conflicts and facilitate discussions non-confrontationally, ensuring effective communication and resolution.
• Proven time management and organizational skills to efficiently prioritize tasks and meet deadlines.
• Developing proficiency in critical thinking and evaluation to accurately assess situations and make informed decisions.

Preferred qualifications, capabilities, and skills

• Expertise in lending services with the ability to leverage AI/ML technologies to streamline processes and enhance decision-making accuracy and efficiency.
• Strong communication and interpersonal skills for effective collaboration and rapport building in a team environment.
• Adaptability to changing priorities and environments, ensuring continued progress and success.
• Keen attention to detail and accuracy in documentation, maintaining high standards of quality and compliance.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.