Loan Services Associate

FIRST PREMIER BANK; Sioux Falls (SD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full medical benefits

Health plan options

Dental and vision coverage

Paid time off

401(k) match up to 5%

Event discounts at PREMIER Center

Wellness program

Volunteer hours

Job summary

First PREMIER Bank is seeking a Loan Documentation Specialist in Sioux Falls, SD, to manage complex loan documents for real estate, commercial, and agricultural loans. The role involves verifying data, ensuring regulatory compliance, and coordinating with multiple teams to maintain accuracy and timely processing.

The candidate will review collateral structures, transfer data to core systems, and troubleshoot issues within established guidelines.

Qualifications

• Applies solid understanding of numerical concepts. Analyzes discrepancies, identifies root causes, and implements solutions.
• Communicates clearly and professionally, both verbally and in writing, with internal teams, external vendors, and customers.
• Effectively prioritizes and manages multiple responsibilities in high-volume data environments.
• Exhibits a high level of accuracy and precision when reviewing or processing information.
• Proficiency in using standard office software is required.
• High school diploma or equivalent is preferred.
• Basic understanding of banking concepts is preferred.

Responsibilities

• Enters borrower and loan information in the loan documentation system for consumer, real estate, commercial, and agriculture loans, ensuring all fields are complete and documents meet guidelines.
• Conducts in-depth reviews of complex loan documents for completeness and accuracy, applying knowledge of collateral structures and lending regulations.
• Transfers finalized loan data into the core accounting system, ensuring consistency with lender instructions to prevent errors.
• Troubleshoots and resolves moderately complex issues, coordinating with other departments to ensure compliance.
• Reviews non-automatable loan payments and follows procedures for accurate processing.
• Reviews exception and reconciliation reports for the full loan portfolio and coordinates with teams to fix data issues.
• Coordinates end-to-end processing of promotional mailing programs with eligibility checks and timely execution.
• Updates rate index values in loan document software weekly to reflect base rate changes for new originations.

Skills

Numerical concepts

Communication

Prioritization

Attention to detail

Office software

Banking basics

Education

High school diploma or equivalent

Job description

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hardwork.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrationsand employeerecognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way.From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and ourcommunities.

Job Description:

Location: Sioux Falls, SD
Shift: M-F 8am-5pm
Job Schedule: Full-Time
Company: First PREMIER Bank

About the Role

Manages more complex documentation for real estate, commercial, and agricultural loans. Works with relationship-based lending structures involving multiple pieces of collateral and various loan types. Applies knowledge of diverse regulations and documentation requirements, including real estate-specific rules and collateral layering.

Job Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

• Enters borrower and loan information in the loan documentation system for consumer, real estate, commercial, and agriculture loans. Ensures all required fields are completed accurately and the system generates correct documents in compliance with internal guidelines and regulatory standards.
• Conducts in-depth reviews of complex loan documents to confirm they are complete and accurate. Applies advanced knowledge of collateral structures and lending regulations to support accurate and compliant document generation.
• Transfers finalized loan data into the core accounting system for all loan types, carefully reviewing lender instructions to ensure consistency and prevent downstream errors.
• Independently troubleshoots and resolves moderately complex issues, collaborating with other departments to correct data issues and ensure compliance with lending instructions and regulatory standards.
• Manually reviews incoming loan payments that cannot be processed through automation, such as overpayments or payments with special instructions. Follows established procedures to determine appropriate handling and ensure accurate processing.
• Independently reviews exception and reconciliation reports for the full loan portfolio. Collaborates with internal teams to correct data issues and ensure compliance with lending instructions and regulatory standards.
• Coordinates the end-to-end processing of promotional mailing programs. Validates eligible customers, ensures accurate loan setup or extension application based on customer responses, and follows outlined procedures to maintain consistency, compliance, and timely execution.
• Coordinates weekly updates to rate index values in loan document preparation software to reflect changes in the lending base rate. Ensures new loan originations apply the correct rate by accurately updating system settings in alignment with rate adjustments.

Skills and Qualifications

• Applies solid understanding of numerical concepts. Analyzes discrepancies, identifies root causes, and implements solutions.
• Communicates clearly and professionally, both verbally and in writing, with internal teams, external vendors, and customers. Builds positive working relationships and contributes to a collaborative team environment.
• Effectively prioritizes and manages multiple responsibilities. Handles high volumes of data and transactions while maintaining accuracy.
• Exhibits a high level of accuracy and precision when reviewing or processing information.
• Proficiency in using standard office software with strong computer literacy is required.
• High school diploma or equivalent is preferred.
• Basic understanding of banking concepts is preferred.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High-Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more