Loan Sales Specialist - Bilingual

OneMain Financial; Moreno Valley (CA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Moreno Valley, CA, on-site. The role emphasizes listening to customer needs, delivering friendly and affordable financing, and contributing to both individual and branch success.

Responsibilities include managing the loan lifecycle, enabling cross-channel communication, and educating customers on loan terms and optional insurance products while maintaining compliance with relevant laws and company policies.

Qualifications

• Minimum high school diploma or GED required.
• Bilingual Spanish is preferred.
• Experience in sales, collections or customer service is valued.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations through empathy and encouragement to meet personal and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process with tailored solutions.
• Manage the loan life cycle, including collections activities, while complying with applicable laws and regulations.
• Engage with customers and departments via phone, email, chat and in-house systems.
• Educate customers on optional insurance products to ensure understanding of loans and options.

Skills

Sales experience

Bilingual Spanish

Customer service

Communication skills

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.In the RoleEffectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient serviceExceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goalsDevelop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needsManage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulationsEngage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systemsExhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitudeClearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their optionsRequirements:High School Diploma or GEDBilingual - SpanishPreferred:Sales, Collections or Customer Service experienceLocation: On siteThe schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.Target base salary range is $20.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.Who we AreA career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurancesUp to 4% matching 401(k)Employee Stock Purchase Plan (10% share discount)Tuition reimbursementPaid time off (15 days’ vacation per year, prorated based on start date)Paid sick leave as determined by state or local ordinance (prorated based on start date)11 Paid holidays (4 floating holidays, prorated based on start date)Paid volunteer time (3 days per year, prorated based on start date)OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online.At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Key Word TagsSales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager TraineeOneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.