Loan Sales Specialist

OneMain Financial; Marion (OH); Hybride; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Résumé du poste

OneMain Financial in Marion, OH seeks Loan Sales Specialists to empower customers with friendly, fast, and affordable financing for life’s expenses. You’ll thrive in a competitive environment with opportunities for professional development and advancement.

As part of the role, you will multitask, deliver exceptional service, guide customers through the loan process, and stay compliant. On-site schedule Mon-Fri with occasional Saturdays; competitive pay and incentives accompany a comprehensive

Qualifications

• HS diploma or GED required; some college or degree preferred.
• 1+ year of full-time, relevant work experience in retail sales or customer service is a plus.
• Sales experience in a retail or service environment is preferred.
• Valid driver's license required.
• Bilingual English/Spanish is a plus in certain areas.

Responsabilités

• Multitask and adapt to dynamic role while delivering timely service.
• Exceed customer expectations with empathy and drive toward branch goals.
• Develop connections and engage customers through loan process with tailored solutions.
• Manage loan lifecycle, including collections, while complying with laws.
• Engage with customers and departments via phone, email, chat, and in-house systems.
• Demonstrate passion for achievement and goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Connaissances

Bilingual English/Spanish

Excellent verbal and written comm.

Customer service

Sales experience

Formation

Bachelor's degree or some college

High School Diploma or GED

Description du poste

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing forlife’sexpenses.In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This roleprovides rewardingprofessional development andadvancement opportunitiesin a dynamic and supportiveenvironment.LoanSales Specialistsenjoy competitive compensation that recognizesboth individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuringtimelyand efficient service
• Exceed customer expectations through ease,empathyand encouragement, deliveringresults related to individual and branch goals
• Develop newconnections andmaintainonesby engagingcustomers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities whilemaintainingcompliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email,chatand our in-house systems
• Exhibitpassion for achievement, bringing an internal drive to succeed andgoal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans,termsand their options

Requirements

• High SchoolDiplomaorGED

Preferred

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location

On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave asdeterminedby state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,we’velooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other productshelppeople borrow better and work toward a brighter future.

In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level,we’recommitted to an inclusive culture, careerdevelopmentandimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.There’sneverbeen a better time to shine withOneMain.

Target base salary range is $15.00-$19.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

Qualifications

QualificationsBachelor's degree or some college preferredRelevant work experience in Retail Sales or Customer Service a plusOR HS Diploma/GED; and 1+ Years full-time, relevant work experienceSales experience (e.g. retail sales, sales goals, commission sales, account executive); orManagement/Supervisory - in a sales/service industryANDExcellent verbal and written communication skillsAbility to thrive in a fast-paced environmentDemonstrated leadership abilities, motivation, competitive drive and outgoing personalityMust have a valid driver's licenseBilingual English/Spanish skills a plus in certain areasOne Main team members benefit from competitive pay and sales driven incentive programs, relocation benefits, health, dental, vision, 401K, profit sharing, paid time-off, paid volunteer time, tuition reimbursement and much more. Our Team Members work in a collaborative manner to support one another to create a great work environment.Take the first step toward a challenging and rewarding career at OneMain!