Loan Sales Specialist

OneMain Financial Group; Ironton (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Holidays

Job summary

OneMain Financial Group is hiring a Loan Sales Specialist in the United States, Ohio. The role focuses on understanding customer needs and delivering accessible, affordable financing while contributing to personal and branch goals.

On-site with a schedule Monday–Friday and occasional extended hours, this position offers career development and incentives alongside benefits. Ideal candidates have a high school diploma or GED, with preferred experience in sales, collections, or customer service and

Qualifications

• multitask in a fast-paced environment and deliver timely service.
• exceed customer expectations with empathy and results aligned to branch goals.
• build new connections and educate customers through the loan process with tailored solutions.
• manage loan life cycle, including collections, while compliant with laws.
• communicate across phone, email, chat and internal systems to serve customers.
• show drive to achieve, stay goal-oriented and motivated to succeed.
• educate customers on loan terms and optional insurance products.

Responsibilities

• Handle multiple tasks and adapt to changing demands to provide timely service.
• Deliver on customer expectations with empathy and clear guidance.
• Engage customers throughout the loan cycle to present tailored solutions.
• Oversee loan life cycle, including collections, ensuring regulatory compliance.
• Interact with customers and teams via phone, email, chat, and in-house systems.
• Demonstrate a results-driven, goal-oriented attitude.
• Explain loan terms and optional insurance products to customers.

Skills

Sales experience

Customer service

Spanish (preferred)

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing forlife’sexpenses.In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This roleprovides rewardingprofessional development andadvancement opportunitiesin a dynamic and supportiveenvironment.LoanSales Specialistsenjoy competitive compensation that recognizesboth individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuringtimelyand efficient service
• Exceed customer expectations through ease,empathyand encouragement, deliveringresults related to individual and branch goals
• Develop newconnections andmaintainonesby engagingcustomers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities whilemaintainingcompliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email,chatand our in-house systems
• Exhibitpassion for achievement, bringing an internal drive to succeed andgoal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans,termsand their options

Requirements

• High SchoolDiplomaorGED

Preferred

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location

On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career withOneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave asdeterminedby state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,we’velooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other productshelppeople borrow better and work toward a brighter future.

In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level,we’recommitted to an inclusive culture, careerdevelopmentandimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.There’snever been a better time to shine withOneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Target base salary range is $16.50–$19.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.