Loan Sales Specialist

myhrhome; Daphne (AL); On-site; USD 36,000 - 52,000; Full time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers with accessible financing solutions. The role emphasizes customer-first service, compliance, and a team-focused, goal-driven environment.

You will engage with clients across channels, guide them through loan options, and support branch objectives while maintaining high service standards. This on-site position offers development opportunities and a clear path to advance.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual - Spanish.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations by delivering results toward branch goals.
• Develop and maintain customer connections throughout the loan process with tailored solutions.
• Manage the lifecycle of loans, including collections activities with compliance.
• Engage customers and departments via phone, email, chat, and in-house systems.
• Demonstrate achievement-driven attitude and internal motivation to succeed.
• Educate customers on loan options and optional insurance products.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements

• High School Diploma or GED

Preferred

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location

On site

Schedule

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

About us

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer.

Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.