Loan Sales Specialist

OneMain Financial; Danville (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock plan

Tuition reimbursement

PTO 15 days

Paid sick leave

Holidays

Volunteer time

Job summary

OneMain Financial in Illinois (Danville) is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. You will listen to needs, present tailored loan solutions, and guide customers through the loan process while meeting branch goals.

The role emphasizes empathy, efficiency, and compliance, with a Monday–Friday schedule and some extended hours. On-site work with competitive compensation, benefits, and opportunities to advance within the company.

Qualifications

• Experience in sales or customer service preferred.
• Strong communication and interpersonal skills.
• Bilingual Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role.
• Exceed customer expectations with empathy and encouragement.
• Develop connections and engage customers throughout the loan process.
• Manage the life cycle of loans, including collections activities, while complying with laws.
• Engage with customers and departments through phone, email, chat, and in-house systems.
• Educate customers on loan options and optional insurance products.

Skills

Sales experience

Customer service

Bilingual - Spanish

Communication skills

Education

High School Diploma or GED

Tools

CRM systems

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing forlife’sexpenses.In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This roleprovides rewardingprofessional development andadvancement opportunitiesin a dynamic and supportiveenvironment.LoanSales Specialistsenjoy competitive compensation that recognizesboth individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timeliness and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High SchoolDiplomaorGED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location:On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Target base salary range is $15.00-$19.00, which is based onvarious factorsincluding skills and work experience. In addition to base salary, this role is eligible for a competitive additionalcompensation program that is based on individual and company performance.

Who we Are

A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers

responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,we’velooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other productshelppeople borrow better and work toward a brighter future.

In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level,we’recommitted to an inclusive culture, careerdevelopmentandimpacting the communities where we live and work. Getting people to a better place has made us a better company for over a century.There’snever been a better time to shine withOneMain.