Loan Sales Representative - Hiram, GA

1st Franklin Financial Corporation; Georgia; On-site; USD 42,981,000 - 48,738,000; Full time

Job summary

1 st Franklin Financial Corporation in Georgia is seeking a Loan Sales Representative to help customers choose loan products, build relationships, and meet branch sales goals. The role collaborates with the Branch Manager and staff to deliver excellent customer experiences.

Duties include handling customer conversations, processing applications, and ensuring accuracy and confidentiality. This on-site position requires travel as needed and adherence to all regulations; a High School diploma and

Qualifications

• High School Diploma or equivalent required.
• Ability to meet licensing requirements of various States and Federal regulators.
• Proven ability to analyze information and apply judgment.
• Strong interpersonal skills across diverse settings and teams.
• Proficiency with MS Office and confidentiality of information.

Responsibilities

• Recommend products and services to support branch sales goals and customer needs.
• Market branch products to customers and prospects.
• Conduct loan collection calls and arrange payments.
• Originating new loans with new and existing customers.
• Develop knowledge of credit underwriting methods and sales tools.
• Ensure accuracy of customer information and document interactions.
• Meet or exceed branch and individual goals.
• Maintain customer confidentiality and comply with regulations.

Skills

Interpersonal skills

Customer service

Relationship building

Attention to detail

Discretion and confidentiality

MS Office proficiency

Education

High School diploma or equivalent

Driver's license

State/Federal licensing compliance capability

Tools

MS Office Suite

Job description

Join the 1 st Franklin team as a Loan Sales Representative.

Salary: $15.00 - $16.99 per hour

This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Principal Accountabilities and Key Activities

• Recommends product and services to support individual, branch sales goals, and customer expectations
• Markets branch products and services to customers and potential customers
• Conducts assigned collection calls of customer accounts to arrange payment
• Seeks opportunities to originate new loans with new and existing customers
• Develop knowledge of credit underwriting methods and sales tools
• Ensures customer information is correct and documents interactions
• Consistently meets or exceeds branch and individual goals
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
• Builds internal and external relationships
• Ensures customer confidentiality and privileged information is maintained
• Adheres to all 1FFC policies and procedures dialogues
• Complies with all State and Federal regulations
• Exhibits knowledge of all 1FFC products
• Seeks additional opportunities and responsibilities

Education, Qualifications and Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Travel, including overnight travel as required, is an essential function of the position
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Proficient with MS Office Suite products
• Possess a valid driver's license and the ability to operate an automobile

About Us:

1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 370 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

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