Loan Processor I

Guild Mortgage; Denver (CO); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Job summary

Guild Mortgage is seeking a Loan Processor to handle residential mortgage loans from submission through closing. You will liaise with loan officers, borrowers, and underwriters to ensure complete files and timely closings, resolving issues that delay the process and monitoring cycle time for on-time funding.

Ideal candidates have 1+ years loan processing exposure, strong communication, organization, and customer service skills, plus proficiency in MS Office and loan-processing software.

Qualifications

• One or more years’ experience in processing loans or assisting in loan processing.
• Ability to build strong relationships with loan officers, production, underwriting and other partners.

Responsibilities

• Process residential mortgage loans and achieve production/quality metrics.
• Coordinate between loan officer, borrower, underwriter and funding to close loans on time.
• Obtain and verify underwriting conditions and prepare files for submission to Closing.
• Order and review third-party documents (credit checks, appraisals, etc.) to clear issues.

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Time management

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Word & Excel

PDF/Document retention systems

Loan processing software

Job description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

Process residential mortgage loans. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline.

Essential Functions

• The processor is to become the contact for non-licensed activity once the loan is submitted to them.
• Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans.
• Identify potential issues and communicate to consumer and loan officer.
• Request supporting documentation from borrower within required timeframes.
• Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues.
• Check ratios and verify accuracy of AUS findings and program applicability.
• Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval.
• Update and verify accuracy of data input into system.
• Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc.
• Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing.
• Order generation of loan documents.
• Use and modify templates to compose professional correspondence and emails.
• Provide status updates to Loan Officers and/or borrowers.
• Stay current with federal and state regulations and industry guidelines.

Qualifications

• High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred.
• Total recent work experience includes one or more years’ experience with processing loans or assisting in loan processing.
• Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners.
• General knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional loans.
• Thorough knowledge of conventional loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines.
• General knowledge of valid documentation related to processing consumer mortgage applications (e.g., tax returns, financial statements and records, verification of income and deposits, etc.).
• Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness.
• Excellent customer service, interpersonal, verbal and written communication skills
• Intermediate math skills.
• Strong verbal and written communication skills.
• Strong detail orientation and highly organized.
• Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs.

Company Required Skills

• Excellent verbal and written communication skills required.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.
• Customer Service - Proactive attention to each person
• Integrity - Do and say what's right
• Respect - Treat others with dignity
• Collaboration - Listen and work together
• Learning - Seek knowledge and strive for improvement
• Excellence – Deliver the unexpected

Supervision

• Work with guidance and supervision to develop analytical skills
• Work is frequently reviewed
• Low level of independent judgment and discretion related to area(s) of specialization
• Receive frequent guidance to resolve/escalate issues of high complexity
• Average monthly pipeline is 14 loans.
• Travel: 0%

Requirements

• Physical: Work is primarily sedentary; occasionally walks and/or stands.
• Manual Dexterity: Frequent use of computer keyboard and mouse.
• Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broad casted aloud/viewed on a screen, as well as print and other media.
• Environmental: Office environment – no substantial exposure to adverse environmental conditions.

Statement

This document describes the general content and identifies essential functions and requirements for performing this position. It is not intended to be an exhaustive statement of duties, responsibilities, or requirements. Guild Mortgage complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential job functions. Guild Mortgage is “at-will,” meaning that either the Company or an employee may terminate the employment relationship at any time, with or without cause, advance notice or stated justification.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Target Salary Range: $18.18 - $27.27

This position offers eligibility for incentive compensation.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.