Loan Processor

BankWest - South Dakota; Pierre (SD); On-site; USD 42,000 - 56,000; Full time

Job summary

BankWest - South Dakota is seeking a detail-oriented Loan Processor to verify data entries, activate loans on the mainframe, and perform daily maintenance of existing loan types. The role requires accuracy, strict compliance with regulatory standards, and the ability to meet tight deadlines.

You will collaborate with loan servicing and branch staff, handle sensitive customer information, support payment processing, and assist with escrow and reporting tasks.

Qualifications

• Requires high school diploma or equivalent and ability to learn banking policies and procedures.
• Experience with mainframe systems or similar loan processing platforms is preferred.

Responsibilities

• Verify accuracy of loan information and activate newly funded loans on the mainframe.
• Complete loan maintenance requests and ensure timely processing.
• Assist with payment processing and escrow-related duties as needed.
• Support documentation gathering from third-party providers for insured loans.
• Maintain confidentiality of sensitive customer information.
• Collaborate with loan servicing and branch staff to resolve issues.

Skills

Data entry

Typing

Regulatory compliance

Customer service

Interpersonal communication

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

Banking software

Job description

Scope Of Job

This position is responsible for loan information entered and activated onto the BankWest mainframe system. Perform maintenance on all existing loan types on a daily basis. Develop a thorough understanding of the loan boarding requirements and mainframe system to work with associates to ensure various loan type requirements are understood and accurate. Effectively manage completing tasks and deadlines timely in a fast-paced environment. Provide information and assistance to authorized bank associates. Maintain high level of customer confidentiality.

Primary Duties

• Verify the accuracy of information entered and activate newly funded loans on the BankWest mainframe system. Ensure the accuracy of data entry and compliance with regulatory and system requirements.
• Complete all loan maintenance requests for existing loan customers in accordance with daily deadlines. Check closely the correctness of work done by others and identify differences between similar items.
• Respond quickly and positively to inquiries or requests for assistance regarding input requirements for the mainframe, payment processing, operational and regulatory items. Assist with research and trouble-shooting. Develop solutions for unique loan or maintenance requests and know how the mainframe systems operates.
• Provide support in the contact and collection of third party provider insurance documents for loans made with CL, A&H, GAP, and Warranty. Assist with contacting branch personnel for missing documentation as needed.
• Assist with payment processing for various loan types.
• Serve as back up to dual control reconciler for BankWest escrow accounts by performing various duties in the processing of customer funds held in escrow for taxes and insurance.
• May work with the Loan Servicing Manager to maintain Lereta reporting and provide information for the Real Estate Exception Report.

Secondary Duties

• Work as a team with departmental counterparts on planning and implementing assigned projects and products.
• Participate on various committees and project teams as deemed appropriate by management.
• Attend and actively participate in training offered.
• Adhere to all applicable Policies and Procedures of BankWest organization.
• Community involvement is strongly encouraged.
• Other duties as assigned.

Requirements

Education:

• A high school diploma or equivalent.

Experience

1 years' experience in related field.

Knowledge And Special Skills

• Strong computer aptitude and typing skills.
• Ability to work dependently and/or independently, under pressure, meet deadlines, and adjust work schedules as needed to complete job responsibilities.
• Ability to organize and handle multiple responsibilities while delivering quality external and/or internal Customer Service.
• Strong interpersonal skills to ensure effective communication with external and/or internal customers.
• Knowledge or ability to learn regulatory requirements pertinent to performance of specified duties in job description.
• Knowledge of banking terminology and procedures.
• Ability to skillfully use a variety of application software, learn computer programs and comprehend the program output.
• Adhere to Federal Privacy Standards in addition to following BankWest requirements for electronic communication and Social Engineering standards.
• BankWest is a "Sales Organization" and all employees are expected to participate directly or indirectly with increasing BankWest's presence in their markets as appropriate.