Loan Processor

CCM CrossCountry Mortgage, LLC; Chattanooga (TN); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Short‑term disability provided

Employee assistance program

Wellness program

Zusammenfassung

CrossCountry Mortgage, LLC is seeking a detail‑oriented Loan Processor to join our growing team in a fast‑paced residential mortgage environment. You will gather and verify borrower information, assemble packages for underwriting, and ensure adherence to RESPA and other mortgage regulations while coordinating with the loan officer and underwriter.

Strong communication, math, and time management skills are essential. Prior experience with Encompass and a robust benefits package are provided.

Qualifikationen

• Minimum of 5 years’ residential mortgage processing experience.
• Experience with Encompass.
• Working knowledge of RESPA regulations and general mortgage lending regulations.

Aufgaben

• Review borrower’s credit, employment, income, and assets for underwriting.
• Assemble loan package in proper order for underwriting.
• Verify required documentation and disclosures.
• Prepare loan approval summary and ensure accuracy on documents.
• Communicate with Loan Originator, customer, and Underwriter to obtain missing documentation.
• Review loans for compliance with mortgage regulations (RESPA, TIL, Reg. B, Reg. Z).
• Manage pipeline and complete reports within turn‑around times.
• Assist with loan setup, closing, and loan servicing activities.

Kenntnisse

5 years mortgage processing experience

Excellent math and analytical skills

Excellent communication skills

Excellent prioritization and time‑m管理

Ausbildung

High School Diploma or equivalent

Tools

Encompass

DU/LP

Microsoft Office

Windows

Jobbeschreibung

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.

Job Responsibilities

• Perform a thorough review and analysis of borrower’s credit, employment, income, and assets as required by the loan program before submitting to underwriting.
• Assemble the complete loan package in proper order for underwriting.
• Verify all required documentation (pre‑underwrite) in the file.
• Complete the required loan checklist.
• Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting.
• Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan.
• Review loans for compliance with all mortgage‑related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
• Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
• Verify that vendor orders are complete, invoices are received and in the applicant’s E‑file.
• Manage pipeline by completing and submitting reports within allotted turn‑around times.
• Assist set‑up of loans.
• Document all communication related to the loan application in the conversation log.
• Train and assist supervision of new Loan Processors and other processing personnel.
• Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors.
• Available to work varying hours and overtime if needed.

Qualifications and Skills

• High School Diploma or equivalent.
• Minimum of 5 years’ residential mortgage processing experience.
• Experience with Encompass.
• Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.
• Knowledge of DU, LP, Microsoft Office, and Windows.
• Excellent math and analytical skills.
• Excellent communication skills.
• Excellent prioritization and time management skills.

Benefits

• We also offer company‑provided short‑term disability, an employee assistance program, and a wellness program.
• CrossCountry Mortgage, LLC offers a robust benefit package: https://mycrosscountrybenefits.com

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career.

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage, LLC supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.