Loan Origination Supervisor

JP Morgan Chase; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase is seeking a Loan Origination Supervisor to lead a team responsible for loan documentation and transactional closings, delivering accurate outcomes for internal and external customers.

The role emphasizes mentoring, stakeholder collaboration, and applying lending guidelines to resolve issues, with a focus on conflict resolution and strategic resource allocation. You will guide team development and maintain high standards in lending services.

Qualifications

• Minimum two years' experience in loan origination.
• Strong conflict management and critical thinking skills.
• Experience in stakeholder management and decision‑making.
• Advanced strategic planning and time management abilities.

Responsibilities

• Supervise the loan origination process, ensuring accurate documentation and timely transaction closing with both internal and external customers.
• Apply conflict management skills to identify and resolve potential issues within the team or arising from business decisions.
• Utilize critical thinking to evaluate various aspects of loan origination, generating conclusions consistent with the facts and associated risks.
• Foster professional relationships with team members, providing guidance and mentoring to enhance their skills and knowledge in lending services.
• Manage relationships with stakeholders, ensuring productive collaboration and alignment with firm objectives in the loan origination process.

Skills

Loan origination

Critical thinking

Conflict management

Stakeholder management

Time management

Job description

Join JPMorgan Chase as a Loan Origination Supervisor, where you will lead a dynamic team in managing loan documentation and transaction processes. Your role is crucial in supporting our customers and contributing to the loan lifecycle. Apply your expertise in lending services to guide your team and make impactful decisions.

As a Loan Origination Supervisor within JPMorgan Chase, you will manage a team of specialists to ensure smooth loan documentation and transaction closing processes, supporting both internal and external customers throughout the loan lifecycle. Your expertise in lending services will guide your team in making informed decisions based on established guidelines. Key to your role will be managing conflicts, building trusting relationships, and demonstrating resilience in challenging situations. You will effectively manage stakeholders and strategically allocate resources while balancing multiple tasks with strong time management and organizational skills. As a mentor, you will support your team's professional growth and help them identify new development opportunities within the organization.

Job responsibilities

• Supervise the loan origination process, ensuring accurate documentation and timely transaction closing with both internal and external customers.
• Apply conflict management skills to identify and resolve potential issues within the team or arising from business decisions.
• Utilize critical thinking to evaluate various aspects of loan origination, generating conclusions consistent with the facts and associated risks.
• Foster professional relationships with team members, providing guidance and mentoring to enhance their skills and knowledge in lending services.
• Manage relationships with stakeholders, ensuring productive collaboration and alignment with firm objectives in the loan origination process.

Required qualifications, capabilities, and skills

• Demonstrated expertise in managing loan origination processes with a minimum of two years' experience, applying lending services principles to resolve short-term problems effectively.
• Proficient in critical thinking and conflict management, with proven skills in facilitating discussions and creating collaborative solutions within a professional environment.
• Experienced in stakeholder management, cultivating productive relationships, and directing decision‑making procedures.
• Advanced capabilities in strategic planning and time management, including setting long‑term goals, analyzing environments, and developing actionable plans.

Preferred qualifications, capabilities, and skills

• Expertise in leading cross‑functional teams and managing change initiatives, with a focus on adapting lending services to evolving market conditions and technologies.
• Strong communication and interpersonal skills, proficient in developing and delivering presentations to effectively communicate insights and updates to stakeholders.
• Skilled in driving process improvements and implementing change, leveraging AI/ML to enhance lending processes and improve decision‑making capabilities.
• Proficient in data and tech literacy, capable of analyzing lending data, implementing innovative solutions, and creating quantitative reports to track performance and support strategic planning.
• Competence in implementing anti‑fraud measures and applying cybersecurity best practices to protect lending operations, ensure compliance, and safeguard client data, while leading project management efforts for successful initiative execution.
• Developing experience using AI‑powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.”