Loan Operations Associate

Citizens; Batesville (AR); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Health Savings Account

Flexible Spending Account

Paid time off

Job summary

The Citizens Bank in Batesville, AR is hiring a Full-Time Loan Operations Associate to join our on-site headquarters team. You will help create accurate loan documents and resolve documentation exceptions while collaborating closely with lending and operations colleagues.

We value a People-First approach, strong computer skills, and a meticulous eye for detail as you support a streamlined loan process in a customer-focused environment.

Qualifications

• Strong communication skills.
• Attention to detail and accuracy in loan documents.
• Self-starter with excellent time management in a fast-paced environment; proficient with computer tools.

Responsibilities

• Create loan documents accurately and identify documentation exceptions.
• Ensure loans are processed in accordance with procedures and regulatory requirements.

Skills

Strong communication

Attention to detail

Self-starter with time management

Computer savvy

Banking experience a plus

Job description

Are you wanting to jump start a banking career and looking for a way to get started? Are you detail oriented with strong computer skills? Then join The Citizens Bank as a Full-Time Loan Operations Associate and immerse yourself in an engaging work environment focused on excellence and customer-centricity. This onsite position at our beautiful Headquarters branch in Batesville, AR allows you to collaborate closely with your colleagues, fostering a strong team atmosphere dedicated to helping customers achieve their financial goals. You will play a crucial role in streamlining the loan process, ensuring customers receive the highest level of service. In this dynamic role, you will enhance your skills while working with cutting-edge technology and financial products.

As a team member, you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, and Paid Time Off. Embrace the opportunity to grow professionally in a respected financial institution that prioritizes customer satisfaction.

Who are we? An Introduction

Citizens Bank was founded in 1953 by a group of business and civic leaders. Citizens Bank is a financial services organization that is committed to serving the needs of the communities it serves. Its progressive community banking model focuses on the delivery of exceptional customer service while employing advanced technology and products which allow its customers to have one bank to serve all their needs. The Bank takes pride in a heritage of independence that honors the vision of its founders and remains dedicated to the financial progress of the people it serves. With a mission statement of People First, we always strive to deliver an amazing customer experience and provide the best products and services possible by every member of the Citizens Bank team.

What it's like to be a Loan OPERATIONS ASSOCIATE at Citizens Bank

As a Loan Operations Associate at The Citizens Bank, you will be entrusted with the accurate creation of loan documents while identifying any documentation exceptions. This critical role demands a high level of service, ensuring that loans are processed in accordance with company procedures and regulatory requirements. We seek candidates who embody a \"People First\" attitude, treating everyone with respect and integrity.

Your commitment to exceptional quality of work and attention to detail will contribute significantly to our mission. Join us in delivering a seamless, customer-focused experience while upholding the highest standards of excellence in the banking industry.

Requirements for this Loan OPERATIONS ASSOCIATE job

To succeed as a Loan Operations Associate at The Citizens Bank, you must possess strong communication skills to effectively interact with our lending and operations teams. Attention to detail is essential, as you will be responsible for the accurate creation of loan documents and identifying any exceptions in the documentation. A self-starter attitude with excellent time management skills will allow you to thrive in a fast-paced environment, ensuring that loans are processed efficiently and accurately. Being computer savvy is crucial, as you will utilize various software tools throughout the loan processing lifecycle. Previous banking experience is a plus, as it will enhance your understanding of the industry standards and regulations, positioning you for success in this role.

Knowledge and skills required for the position are:

• Strong communication skills
• Attention to detail
• Self-starter with great time management skills
• Computer savvy
• Previous banking experience is a plus