Loan Officer - Reverse Mortgage Coach

Guild Mortgage Company; United States; On-site; USD 9,600 - 17,000; Full time

Job summary

Guild Mortgage Company is seeking a Loan Officer to originate self-sourced reverse mortgages and related products. You will close at least two loans per quarter and manage borrower documentation, disclosures, and underwriting coordination.

You will analyze credit and financial scenarios to select suitable loan products, price loans, and communicate fees to the operations team. Frequent branch visits and strong customer service are essential.

Qualifications

• High school diploma or equivalent required.
• At least two years of experience in Reverse Mortgage lending or related field.
• Active NMLS License.
• Able and willing to meet customers outside the branch.

Responsibilities

• Originate self-sourced reverse mortgages and close at least two loans per quarter.
• Obtain accurate and thorough 1009 and other application documents.
• Collect supporting documentation from borrower.
• Submit a complete loan package to processing.
• Review Closing Docs and participate in the closing when necessary.
• Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
• Visit assigned branches in person at least once per month.

Skills

Reverse Mortgage

Customer Service

Microsoft Excel

Communication

Education

High School Diploma

Tools

PDF Software

Microsoft Word

Job description

• Originate self-sourced reverse mortgages and other mortgages as a Loan Officer and close at least two (2) loans a quarter.
• Obtain accurate and thorough 1009 and other application documents.
• Collect supporting documentation from borrower
• Obtain executed disclosures within regulations time frame.
• Analyze credit report and financial scenario, determining appropriate loan product(s).
• Determine (price) a profitable loan and communicate fees to ops team.
• Submit a complete loan package to processing.
• Review Closing Docs and participate in the closing when necessary
• Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
• Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
• Visit assigned branches in person at least once per month.
• Provide Mentor services for assigned branch Loan Offices originating reverse mortgages.
• Coordinate, create, track and distribute marketing materials.
• Manage client and referral partner databases.
• Answer customer inquiries involving rates, products and loan application status to ensure quality customer service.
• Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.

Qualifications:

• High school diploma or equivalent required.
• At least two years of experience in Reverse Mortgage lending or related field.
• Active NMLS License.
• Able and willing to meet customers outside the branch.
• Able and willing to visit assigned branches once per month.
• Ability to manage multiple priorities; strong detail orientation and highly organized.
• Works with a strong sense of urgency and responsiveness.
• Passionate about delivering excellence in customer service.
• Demonstrated patience and professionalism when interacting with both internal and external customers.
• Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
• Strong verbal and written communication skills.

Target Salary Range: $7.2500 to $12.0192 USD

This position offers eligibility for incentive compensation.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.