Loan Officer - Bilingual Preferred

Guild Mortgage Company; Omaha, Northern (NE, KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Guild Mortgage Company in Omaha, NE seeks a Loan Officer who handles origination, disclosures, and submission to processing under moderate supervision, building strong relationships with borrowers and coordinating with underwriting and operations.

Bilingual in Spanish is preferred; the role requires gathering documents (pay stubs, tax returns, W-2s, bank statements), reviewing the 1003, analyzing credit, and determining suitable loan products. Rate locking and fee communication are included.

Qualifications

• High school diploma or equivalent required.
• At least two years of mortgage lending experience.
• Active NMLS License.
• Ability to manage multiple priorities, strong detail orientation and highly organized.
• Excellent communication and customer service.
• Proficiency with data entry, PDF software, Word, and Excel.

Responsibilities

• Obtain an accurate and thorough 1003.
• Collect supporting documentation from borrower (paystubs, tax returns, W2s, bank statements).
• Review disclosures and ensure complete loan package for underwriting.
• Lock in rate and communicate fees to processing and customer.
• Coordinate marketing materials and manage client databases.
• Respond to borrower inquiries about rates, products and status.

Skills

Mortgage knowledge

Customer service

Communication

Multitasking

Organization

Data entry

Microsoft Word

Excel

Education

High School diploma or equivalent

NMLS License

Tools

PDF software

CRM systems

Job description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Loan Officer plays an important role in the organization by performing a variety of activities directly related to the company’s Production functions. The role is primarily responsible, under moderate supervision, for providing quality relations with borrowers through completing the origination processing of application, loan disclosure, review files for adherence to underwriting standards, ensuring completeness of submission to processing. Contacts borrowers to collect necessary documentation and act as a liaison between origination staff, underwriters and customers.

Bilingual in Spanish is preferred.

Essential Functions

• Obtain an accurate and thorough 1003.
• Collect supporting documentation from borrower:
• 30-day paystubs
• 2 years tax returns
• Last 2 years W2’s
• LOE for Gaps in jobs
• At initial contact with borrower provide needs list and complete application
• 2 months bank statements
• Obtain executed disclosures within regulations time frame.
• Obtain accurate AUS findings.
• Analyze credit report and financial scenario, determining appropriate loan product(s).
• Determine (price) a profitable loan and communicate fees to ops team.
• Submit a complete loan package to processing.

Note: Processing will not proceed without a complete loan file: Complete application, signed disclosures, at least 80% of what is required to obtain an UW approval.

• Lock in rate.
• Review CD to ensure fees and cash at closing are consistent with commitment to Customer:
• Issue Lender Credit if needed
• If loan out of balance, work with processor & branch manager to request subsidy
• Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
• Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
• Coordinate, create, track and distribute marketing materials.
• Manage client and referral partner databases.
• Answer customer inquiries involving rates, products and loan application status to ensure quality customer service.
• Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.

Qualifications

• High school diploma or equivalent required.
• At least two years of experience in Mortgage lending or related field.
• Active NMLS License.
• Ability to manage multiple priorities, strong detail orientation and highly organized.
• Works with a strong sense of urgency and responsiveness.
• Passionate about delivering excellence in customer service.
• Demonstrated patience and professionalism when interacting with both internal and external customers.
• Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
• Strong verbal and written communication skills.

Supervision

• Intermittent to low supervision required, depending on experience
• Apply sound judgment in execution of core job responsibilities
• Travel: 0%

Requirements

• Physical: Work is primarily sedentary; mobility in an office setting.
• Manual Dexterity: Frequent use of computer keyboard and mouse.
• Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.

Statement

This document describes the general content and identifies essential functions and requirements for performing this position. It is not intended to be an exhaustive statement of duties, responsibilities, or requirements. Guild Mortgage complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential job functions. Employment with Guild Mortgage is “at-will,” meaning that either the Company or an employee may terminate the employment relationship at any time, with or without cause, advance notice or stated justification.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Target Salary Range: $15.00

This position offers eligibility for incentive compensation.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Qualifications

Education

Required

High School or better.

Experience

Required

2 years:

Mortgage Experience

Licenses & Certifications

Required

NMLS

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.