Loan Officer Associate

Lennar Mortgage, LLC.; Roseville (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

Lennar Mortgage, LLC. is seeking a Loan Officer Associate to support Loan Officers and develop skills toward becoming a Loan Officer. The role involves on-the-job training, pricing loans, and assisting with the mortgage process from application to closing.

You will participate in formal training programs, develop licensing knowledge, and help maintain client interactions through multiple channels, including phone, email, and chat, while supporting local marketing efforts.

Qualifications

• Proficiency in communicating with clients in multiple languages.
• Ability to learn mortgage lending concepts and licensing processes.
• Excellent organizational and time-management skills.

Responsibilities

• Assist Loan Officers and support team in loan processing tasks.
• Learn and price mortgage products, review rate sheets, and lock loans.
• Update loan applications with missing data and maintain clear notes in LOS.
• Support relationship-building with builders, Realtors, and clients."
• Coordinate across departments to ensure timely processing and closing.

Skills

Bilingual English/Spanish

Bilingual English/Russian

Bilingual English/Ukrainian

Education

High school diploma or equivalent

BA or BS preferred

Job description

Job Description

Mortgage - Loan Officer Associate

Loan Officer Associate

We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.A Career that Empowers You to Build Your Future The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various on-line and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers.

• A career with purpose.
• A career built on making dreams come true.
• A career built on building zero defect homes, cost management, and adherence to schedules.
  
  
  

Your Responsibilities On The Team

Learning Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process. Train with manager on mortgage rate sheets in order to learn to accurately price and lock loans. Review various daily/weekly/monthly reports to learn the overall mortgage process from application to closing.

• Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
• Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial set up of the file.
• Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
• Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.
• Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.
  
  
  

Your Toolbox

• Bilingual in English and Russian/Ukranian/Spanish highly preferred
• High school diploma or equivalent
• BA or BS preferred
• Mortgage or banking experience (preferred)
• Experience in articulating product or service features, benefits, and value
• A genuine passion for going above and beyond to ensure customer satisfaction
• Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
• Proficient in using standard office software (e.g., Microsoft Office Suite)
• Valid driver’s license and reliable transportation
• This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
• During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.
• Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
  
  
  

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