Loan Officer Assistant - Vietnamese Speaking GA-Duluth

Loan Factory; Duluth (GA); On-site; USD 41,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Loan Officer Assistant fluent in Vietnamese to join their dynamic team. This role involves supporting Loan Officers, ensuring a seamless loan process, and enhancing client experiences. You will validate documents, manage application statuses, and build strong relationships with realtors. If you thrive in a fast-paced environment and possess excellent interpersonal skills, this position offers a rewarding opportunity with competitive pay and benefits. Join a forward-thinking company that values your contributions and supports your professional growth.

Benefits

401K

Health Insurance

Dental Insurance

Vision Insurance

Performance Bonus

Qualifications

• Entrepreneurial attitude with the ability to get things done.
• Previous experience in customer service, real estate, or mortgage is preferred.

Responsibilities

• Assist Loan Officers with mortgage loan files and initial disclosures.
• Validate documents to detect any potential issues.
• Contact customers for initial, approval and funding conditions.

Skills

Interpersonal Skills

Time Management

Customer Service

Real Estate Knowledge

Fluent in Vietnamese

Job description

Loan Officer Assistant - Vietnamese Speaking

An Loan Officer Assistant assists Loan Officers and is a liaison between the clients, lenders, the Loan Officer, and other related third parties.

Oversee the work of the Loan Processors, ensuring that the process is smooth, trouble-free and the loan can be closed on time.

Ensure that the clients have a great experience with Loan Factory.

Job Duties

1. Assist Loan officers with mortgage loan files and initial disclosures.
2. Validate documents to detect any potential issues. Occupancy fraud is one of the potential risks; in addition to validating documents, you must address if there is a label “occupancy issue” attached to your file. Please refer to the Occupancy Issue Detector Instruction.
3. Verify completeness of application information/documentation.
4. Contact customers for initial, approval and funding conditions.
5. Keep updated list of files with current statuses for Loan officers.
6. Work on building new/strong connections with realtors.

Requirements:

1. Entrepreneurial attitude with the ability to get things done.
2. Possess superior interpersonal skills.
3. Efficiently manage his/her time and schedule.
4. Can work under high pressure and challenging environment.
5. Previous experience in customer service, real estate, or mortgage is preferred.
6. Fluent in both spoken and written Vietnamese is a must.

Job type: Full-time

Based Pay: $41,000 - $80,000/year (salary + commission bonus)

Benefits (after 2 months of probation period): -401K -Health Insurance -Dental Insurance -Vision Insurance -Bonus based on performance

Schedule: Monday to Friday (9:00 AM - 6:00 PM)