Loan Documentation Processor

First Horizon Bank; Baton Rouge (LA); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Tuition reimbursement

401(k) with 6% match

Job summary

First Horizon Bank is seeking a detail-oriented loan operations professional to manage a fast-moving pipeline using various loan systems, produce daily reports, and provide proactive status updates to partners. Collaboration with bankers, loan officers, and attorneys is essential, with responsibilities spanning complex consumer loans and overtime support as needed.

The role emphasizes strong communication, confidentiality, and the ability to work independently or with a team across multiple

Qualifications

• Ability to process unsecured, CD, Savings, Titled, and Real estate secured loans in a timely manner
• Ability to obtain, order, and analyze all documentation with confidentiality
• Strong communication and client service skills with bankers, loan officers, and attorneys

Responsibilities

• Process a variety of loan types efficiently and accurately
• Obtain, order, and analyze loan documentation while handling confidential data
• Review closing information to ensure loan structure aligns with approvals
• Comply with bank policies, procedures, and regulatory requirements
• Work independently or with the team, prioritizing and multitasking in a fast-paced environment
• Maintain daily status updates and correspondence with bankers and attorneys

Job description

Location

Onsite a location listed in posting

Summary

The position manages a fast‑moving pipeline using iOriginate, LaserPro, Mainframe, ALS, Title365, and CMS, works daily reports, and provides proactive status updates to partners. Strong communication and client service are critical, collaborating with bankers, loan officers, and attorneys while working independently or with the team, handling complex loans, and supporting overtime and special projects as needed

• Process unsecured, CD, Savings, Titled, and Real estate secured loans in a timely manner
• Obtain, order, and analyze all documentation with the ability to handle confidential data in an ethical and professional manner
• Review all closing info to verify the structure of the loan is in accordance to the approval
• Comply with bank policies and procedures
• Ability to work independently and with your team, prioritize work, manage pipeline, and multitask at a quick, accurate pace
• Available to work overtime and assist other team members when needed
• Working knowledge of iOriginate, LaserPro, Mainframe, ALS, Title365, CMS, etc.
• Comply with Flood Compliance Regulations
• Knowledgeable of escrow and insurance requirements, appraisal regulations, and the ability to read/interpret title work
• Ability to process and document complex consumer loans
• Knowledge, understanding and ability to perform all essential consumer loan functions
• Excellent communication skills to deal with high-end customers
• Work reports daily, while updating bankers on the status of existing files
• Full understanding of TRID
• May be requested to complete other duties, special projects or trainings as requested
• Ability to work loans in all 12 states that we service (recognize potential issues {fees, taxes, dates names})
• Correspond with various Bankers, attorneys, Loan officers (etc.) and send documents in a timely manner with professional customer service and communication.

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.