Loan Document & Process Associate Analyst

Citi; Irving (TX); On-site; USD 49,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Wellness programs

Job summary

Citi in Irving, TX is seeking a Loan Doc & Proc Assoc Analyst to support loan documentation and processing in a busy operations environment. You will review and manage loan documents, and assist with day-to-day transactional processing within established procedures.

The role suits candidates with up to 2 years in loan processes, strong attention to detail, and a commitment to compliance and risk controls. Citi offers competitive benefits and a path for professional development.

Qualifications

• Bachelor's/University degree or equivalent experience.
• Understand Loan Processes, Procedures, Products and Services.
• General awareness of managing, preparing, and reviewing loan documentation.
• Able to identify, mitigate, manage, resolve, and upscale risks.
• Awareness of risk types, policies and control measures and processes.
• Comply with applicable laws, rules, and regulations.
• 0-2 years of experience

Responsibilities

• Prepare and review loan documentation and support loan tasks.
• Process and close loans in a complex loan operations environment.
• Handle day-to-day loan processing including bookings and payments.
• Interact with counterparties regarding balances and claims.
• Support diverse products and services in risk and control.
• Identify and resolve issues per established procedures.
• Recommend process improvements to management.
• Escalate and manage requests related to loan processing.
• Communicate complex information clearly to stakeholders.

Skills

0-2 years experience

Business processes knowledge

Understanding of loan processes

Risk awareness

Compliance knowledge

Education

Bachelor's/University degree or equivalent experience

Job description

The Loan Doc & Proc Assoc Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Individual must be accountable, ethical, results oriented, trustworthy, and credible. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Activities will include independently processing and closing loans within a complex loan operations environment.
• Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations
• Possible interaction with other counterparties around positions and outstanding balances/claims
• Supports an expansive and/or diverse array of products (risk and control) /services.
• Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.
• Make recommendations to management to support process improvement.
• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.
• Makes evaluative judgments based on the analysis of factual information, and provides assistance in the implementation of loan documentation process improvements.
• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies. Often related, but not limited to loan documentation processes.
• Timely management and escalation of all requests and issues related to loan processing
• Has direct interaction with external customers to disseminate or explain information
• Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
• Demonstrates an excellent knowledge of Bank related systems
• Utilizes communication, diplomacy and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity.
• Individuals at this level exhibit executional capabilities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 0-2 years of experience
• Basic knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• General awareness of managing, preparing, and reviewing loan documentation
• Able to identify, mitigate, manage, resolve, and upscale risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies

Education

• Bachelor's/University degree or equivalent experience

Job Family Group

Operations - Transaction Services

Job Family

Loan Documentation and Processing

Time Type

Full time

Primary Location

Irving Texas United States

Primary Location Full Time Salary Range

$48,840.00 - $68,160.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

Sep 07, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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