Loan Booking Specialist

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; United States; Remote; USD 41,000 - 62,000; Full time

Job summary

SouthState Bank is seeking a Loan Booking Specialist to take ownership of booking consumer, commercial, and mortgage loans to the core servicing system. The role requires reviewing loan documents, ensuring compliance with bank policies and regulations, and supporting related initiatives within Loan Operations.

The ideal candidate has at least 2 years in an operations role, with knowledge of loan servicing and strong Excel/Word skills. Some travel and training are part of the duties.

Qualifications

• High School diploma required; Bachelor's degree preferred.
• Minimum of 2 years in an operations role.
• Knowledge of loan servicing for consumer, commercial, and mortgage loans.
• Familiarity with Federal/State regulations.
• Experience with Fiserv systems is a plus.
• Good interpersonal and computer skills (Word/Excel).

Responsibilities

• Review executed loan documents and book/board new, renewed, and modified loans/lines to the core servicing system.
• Ensure documents comply with bank policies and regulations; meet timelines.
• Respond to inquiries from customers, lenders, LOAs, and bank staff; maintain positive relationships.
• Complete compliance training and adhere to anti-money laundering guidelines.

Skills

Confidential information handling

Effective communication

Detail orientation

Record keeping

Customer service

Team collaboration

Adaptability under deadlines

Education

High School diploma

Bachelor’s degree preferred

Tools

Fiserv systems

Microsoft Word

Excel

Job description

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

It is the responsibility of the Loan Booking Specialist to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Responsible for reviewing executed loan documentation and booking new, renewed, and modified Consumer, Commercial and Mortgage loans/lines of credit to the core servicing system. This requires knowledge of standard loan documents and of basic loan servicing. May assist with special initiatives or projects and support other areas within Loan Operations as needed; ensures compliance with SouthState Code of Business Conduct and Ethics and other operating procedures and policies.

ESSENTIAL FUNCTIONS

Review and interpret executed, critical loan documents that provide terms and conditions for ongoing management of the loan, processing related payments, disbursements, critical dates, and payoff criteria. Accurately book/board new, renewed, and modified Consumer, Commercial and Mortgage loans/lines of credit to the core. Ensure required documents are provided and in compliance with bank policies and federal and state regulations. Reviews and book loans within the established production timelines to ensure that all departmental goals and SLAs are met or exceeded. Responds timely to all inquiries from customers, Lenders/LOAs, and other bank personnel. Establish positive working relationships with team members and others across the organization. Ensures compliance with SouthState Bank Code of Business Conduct and Ethics and other operating policies and procedures. Completes compliance training, adheres to all anti-money laundering guidelines and procedures, and all regulatory requirements. Responsible for organizational integrity and business ethics as it relates to this position. Perform all other related job duties and special projects as assigned.

COMPETENCIES

• Ability to handle confidential information (customers and employees); ability to communicate effectively (both orally and in writing); ability to maintain accurate records; ability to concentrate on details; high degree of accuracy and attention to details; ability to adjust to a changing environment; ability to adjust to a changing environment and meet deadlines; ability to function harmoniously with management and employees of the bank; ability to provide quality customer service to internal and external clients; ability to provide support to the peers; ability to work effectively both independently and within a team environment; flexibility in work schedule during peak production periods is critical in this position.

Qualifications, Education, and Certification Requirements

• Education: High School diploma required; Bachelor’s degree preferred.
• Experience: A minimum of 2 years’ experience in an operations role is required.
• Must be knowledgeable in loan servicing functions including consumer, commercial and mortgage loans.
• Knowledge of Federal and State regulatory items is required.
• Experience with Fiserv systems software is preferred.
• Certifications/Specific Knowledge: Good interpersonal skills.
• Good computer skills of Microsoft Word and Excel.

TRAINING REQUIREMENTS/CLASSES

• Required annual compliance training, New Employee Orientation; Fiserv training as needed to perform specific tasks; Laser Pro training; Encompass Training

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk. This position may require bending and reaching.

WORK ENVIRONMENT

For bank office: This position is located in a cubicle environment that may be loud throughout the day. For telecommuters or hybrid: Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered.

TRAVEL

Travel may be required to come to meetings as needed.

In accordance with Colorado and Virginia law: Pay for this position is anticipated to be between $41,094.00 - $61,641.00 , actual offers to be determined based on applicant’s skills, experience and education.

Benefits | SouthState Careers

Equal Opportunity Employer, including disabled/veterans.

Our business model supports the unique character of the communities we serve and encourages decision making by the banker that is closest to the customer. We think and act like owners and measure success over entire economic cycles. We prioritize soundness before short-term profitability and growth.