Loan Administration Processor - Harrisburg, PA

Mid Penn Bank; Harrisburg (Dauphin County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical plans

Prescription drug coverage

Dental insurance

Vision insurance

401(k) with employer match

Employee stock purchase plan

Paid time off

Paid holidays

Disability insurance

Parental leave

Tuition reimbursement

Mentorship programs

Job summary

Mid Penn Bank is hiring a Full-Time Loan Administration Processor in Harrisburg, PA. The role focuses on onboarding consumer and residential loans and processing modifications, with emphasis on accuracy and regulatory compliance.

The position requires experience in loan operations and proficiency with MS Office; on‑site work in Harrisburg, PA is expected. The team values service, collaboration, and attention to detail in daily tasks.

Qualifications

• High school diploma or equivalent.
• A minimum of one (1) year related experience in loan operations – consumer, residential and commercial normally required.
• Proficiency with Excel, Access, and Word.

Responsibilities

• Onboards consumer and residential loans and processes loan modifications.
• Reviews loan documents and inputs data into the servicing system.
• Verifies notes and dollar amounts prior to funding.
• Processes changes in terms (CITs), renewals, and extensions.
• Maintains compliance with procedures and regulatory guidelines.
• Ensures timely processing with accurate data entry.

Skills

Loan processing

Excel

Access

Word

Attention to detail

Communication

Education

High school diploma or equivalent

1 year loan operations experience

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Job description

A great banking experience starts with a great team! Mid Penn Bank is now hiring a Full-Time Loan Administration Processor in Harrisburg, PA.

We believe that our ongoing success depends upon a skilled, satisfied, and valued workforce. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well‑being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities.

Position Overview

The Loan Administration Processor is responsible for onboarding consumer and residential loans and processing loan modifications. This individual will review General Ledger accounts related to loan onboarding and process transactions to clear. The Loan Administration Processor must use critical thinking skills to analyze multifaceted issues, develop effective solutions, and apply logical reasoning to troubleshoot issues and improve processes. In addition, the Loan Administration Processor will provide support for internal and external customers and team members and must fully demonstrate the organization's Unwavering Service Standards.

This position is 100% on‑site in Harrisburg, PA

Essential Duties & Responsibilities

• Performs review of loan documents to extract and analyze critical data for input of consumer and residential loans into the loan servicing system.
• Performs verification of note and write‑up for dollar amount, effective date and loan authority prior to processing new loan funding.
• Processes Change In Terms (CITs), renewals, modifications and extensions on existing loans.
• Completes peer review of loans and CITs for accuracy.
• Processes all fee transactions relating to loan settlement.
• Monitors Loans in Process accounts to ensure outstanding items are cleared within three (3) working days.
• Ensures all appropriate documentation is received and maintained to meet or exceed compliance and regulatory guidelines.
• Maintains or exceeds published service level standards for all workflow channels.
• Escalates issues to management as necessary.
• Onboards consumer and residential loans and processes loan modifications according to procedures, guidelines and expectations.
• Reviews credit and loan documentation to ensure proper uploading on all loans.
• Stays current and up to date with products, services, and procedures for various types of loans.
• Uses critical thinking skills to analyze multifaceted issues, develop effective solutions, and apply logical reasoning to troubleshoot issues and improve processes.
• Completes work with exceptional accuracy and attention to detail.
• Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy.
• Handles direct communications, both written and verbal, with customers and other parties.
• Handles customer telephone calls.
• Coordinates specific work tasks with other personnel within the department as well as with other departments to ensure the smooth and efficient flow of information.
• Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate personnel.
• Prepares and processes requests in accordance with applicable procedures and policies to ensure compliant collateral perfection.
• Maintains confidentiality of customer information.
• Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re‑designed depending upon individual circumstances.
• Regular and predictable attendance is required.

Ancillary Duties

• Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re‑designed depending upon individual circumstances.
• Regular and predictable attendance is required.

Education Qualifications

• A high school diploma or equivalent.
• A minimum of one (1) year related experience in loan operations – consumer, residential and commercial normally required.

Skills

Moderate reading, writing, grammar, and mathematics skills; moderate interpersonal relations and communicative skills; moderate typing and PC skills, including knowledge of Microsoft Excel, Access, and Word; loan processing; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills.

Equipment & Machines

• Telephone
• PC/Computer keyboard
• Printer
• Calculator
• Fax machine
• Copy machine
• Document scanner

Benefits

Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program; and tuition reimbursement.

In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs.

EEO Statement

Qualified applications are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful.