Loadout & Customer Service Associate

American Furniture Warehouse; Grand Junction (CO); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Friday pay

Sick pay & vacation hours

Personal days

Training & leadership development

Gym facilities

Excellent benefits

401k and insurance options

Job summary

American Furniture Warehouse is seeking a Customer Loadout Associate in a high-energy warehouse setting in Colorado. You will safely load/unload merchandise, greet customers, and ensure accurate handoffs to vehicles while maintaining customer service excellence.

The role requires physical stamina, adherence to safety and asset-protection policies, and the ability to work a flexible schedule including holidays and weekends. Training and benefits are provided.

Qualifications

• Ability to safely operate a company-approved safety knife.
• Adhere to asset protection policies and prevent fraud.
• Know lifting techniques and team lifting methods.
• Operate a hand truck to move merchandise safely.
• Maintain a clean, professional appearance.
• Manually move furniture to/from trucks, racks, and vehicles.

Responsibilities

• Greet customers promptly and professionally.
• Wrap, load, and secure merchandise into customer vehicles without damage.
• Verify customers receive the correct merchandise.
• Inspect rental vehicles and complete related paperwork.
• Uncrate and re-create merchandise for inspection when needed.
• Operate an RF scanner and read UPC labels.
• Safely remove sold merchandise for load out and assist other departments as needed.
• Work in a physically demanding, fast-paced environment and maintain flexibility.

Skills

Safety knife handling

Asset protection awareness

Lifting & team lifting

Hand truck operation

Professional appearance

Manual furniture handling

Job description

American Furniture Warehouse is seeking a Customer Loadout Associate in a high-energy warehouse setting in Colorado. You will safely load/unload merchandise, greet customers, and ensure accurate handoffs to vehicles while maintaining customer service excellence.

The role requires physical stamina, adherence to safety and asset-protection policies, and the ability to work a flexible schedule including holidays and weekends. Training and benefits are provided.