Loading Dock Operations Lead

NDM Hospitality Services; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

NDM Hospitality is seeking a dependable Loading Dockmaster to oversee daily loading dock operations at Miami Worldcenter in Miami, FL. This hands-on role requires strong organizational skills and the ability to coordinate deliveries and access for tenants, vendors, and contractors.

The successful candidate will enforce policy, maintain logs, direct trucks, and ensure safety and security while communicating professionally with management and tenants.

Qualifications

• Experience in loading dock operations or related fields preferred.
• Strong organizational and scheduling skills required.
• Ability to manage multiple deliveries and requests simultaneously.
• Excellent communication and customer service skills.
• Ability to enforce property policies consistently.
• Bilingual English/Spanish required.
• Basic computer, email, and recordkeeping skills.

Responsibilities

• Manage and oversee daily loading dock operations, including deliveries.
• Coordinate delivery schedules with tenants, vendors, contractors, security, and management.
• Verify that access is granted only with proper authorization for deliveries/move-ins/move-outs.
• Maintain a daily log of deliveries, vendors, vehicles, and activity.
• Direct trucks to loading/unloading areas and monitor capacity to prevent congestion.
• Ensure loading dock doors, gates, and corridors are secure and maintained.
• Enforce loading dock hours, access procedures, and property rules.
• Check vendors meet access requirements before work.
• Collaborate with Security and Property Operations on access concerns.
• Maintain clear fire lanes and emergency access; conduct routine inspections.
• Report damages or safety hazards immediately.
• Keep loading dock environment clean, safe, and professional.
• Communicate professionally with tenants, vendors, and staff.

Skills

Organizational skills

Scheduling

Multitasking

Communication

Customer service

Enforcing policies

Bilingual English/Spanish

Basic computer skills

Independent work

Job description

NDM Hospitality is seeking a dependable Loading Dockmaster to oversee daily loading dock operations at Miami Worldcenter in Miami, FL. This hands-on role requires strong organizational skills and the ability to coordinate deliveries and access for tenants, vendors, and contractors.

The successful candidate will enforce policy, maintain logs, direct trucks, and ensure safety and security while communicating professionally with management and tenants.