Loader Cart Associate – Pro & Garden Center Support

Lowe's; Wytheville (VA); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

Tuition assistance

Paid vacation

Parental and family-building benefits

Job summary

Lowe's is hiring for roles focused on customer service, loading and stocking merchandise, and assisting with large orders in the Wytheville store. You'll help customers locate items, prepare orders, and use store systems and equipment safely.

The position emphasizes proactive service, accuracy in fulfilling orders, and maintaining clean, safe work areas both inside the store and in the parking lot. A 6-month baseline in retail tech and computer use is expected.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Provides SMART customer service through Lowe's customer service policies, procedures, and programs.
• Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions.
• Supports checkout, fulfillment, and customer assistance needs throughout the store.
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed.
• Supports large order fulfillment while maintaining product quality and accuracy.
• Collects carts and helps maintain clean, organized, and safe work areas inside the store and parking lot.
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operates store equipment as needed depending on one specific role and department.
• Communicates all stock, special order merchandise, product features, application, warranty, and Lowe's program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed.
• Follows all Lowe's safety policies and procedures, including proper use of power equipment, spotters and safety devices.
• Performs additional duties as assigned

Skills

Basic computer skills

Retail technology familiarity

Licensure eligibility

Education

High school diploma or GED

Job description

Lowe's is hiring for roles focused on customer service, loading and stocking merchandise, and assisting with large orders in the Wytheville store. You'll help customers locate items, prepare orders, and use store systems and equipment safely.

The position emphasizes proactive service, accuracy in fulfilling orders, and maintaining clean, safe work areas both inside the store and in the parking lot. A 6-month baseline in retail tech and computer use is expected.