LN Media & Sponsorship || Technical Program Manager

Live Nation Entertainment; West Hollywood (CA); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Medical, Vision and Dental benefits

Generous paid time off

401(k) program with company match

Tuition reimbursement

Volunteer time off

Job summary

Live Nation Entertainment is hiring a Technical Program Manager for their Media & Sponsorship division in West Hollywood. This role requires managing multiple technical initiatives to support Setlist.fm's growth, serving as the bridge between product leadership and external teams.

The ideal candidate will have over 6 years of experience in technical program management, strong knowledge of web technologies, and excellent organizational and communication skills. Benefits include medical, generous PTO, and a 401(k) program.

Qualifications

• 6+ years of experience in technical program management or similar roles.
• Strong knowledge of web technologies and software delivery lifecycles.
• Proven experience managing external engineering teams and contractors.

Responsibilities

• Drive technical execution for the Setlist.fm platform.
• Manage communication with external development teams.
• Translate product requirements into technical tasks and delivery plans.

Skills

Technical program management

Web technologies

Vendor management

Communication skills

Organizational skills

Tools

Python

JavaScript

Job description

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

Job Summary

Live Nation’s Media & Sponsorship division is seeking a Technical Program Manager to drive the day‑to‑day execution and coordination of technical initiatives supporting the continued growth of the Setlist.fm platform. This role serves as the operational bridge between product leadership and external development partners, ensuring that roadmap priorities are translated into structured delivery plans and that multiple technical workstreams stay aligned and on track.

Responsibilities

• Drive day‑to‑day technical execution and delivery coordination for the Setlist.fm platform, including feature development, site improvements, and bug resolution across external vendor teams.
• Serve as the primary point of contact for the external development team, managing priorities, clarifying technical requirements, and ensuring consistent delivery against roadmap goals.
• Translate product and business requirements into well‑scoped technical tasks, milestones, statements of work, and delivery plans in close partnership with product leadership.
• Coordinate and manage additional technical vendors and contractors across related initiatives such as data infrastructure, reporting dashboards, and web development projects.
• Maintain visibility into timelines, risks, dependencies, and quality standards across all technical workstreams, proactively flagging issues and keeping stakeholders informed.
• Identify and implement process improvements to increase efficiency, reduce friction between teams, and strengthen delivery practices across the program.
• Support platform stability and performance by surfacing technical gaps, tracking resolution of bugs and maintenance items, and ensuring quality standards are met prior to release.

Qualifications

• 6+ years of experience in technical program management, technical project management, or a similar delivery‑focused role supporting digital product and engineering initiatives for consumer‑facing web platforms.
• Strong working knowledge of modern web technologies, development workflows, and software delivery lifecycles.
• Proven experience managing execution through external engineering teams, agencies, vendors, or technical contractors, including developing statements of work and vendor deliverables.
• Demonstrated ability to translate product requirements into structured execution plans and manage multiple parallel workstreams across distributed teams.
• Excellent communication skills with the ability to bridge product, business, and technical audiences.
• Highly organized, detail‑oriented, and comfortable operating in a fast‑paced, evolving environment with shifting priorities and a degree of ambiguity.
• Self‑starter who thrives with limited direction and can proactively identify what needs to happen next.
• Familiarity with web‑focused technologies (Python, JavaScript/front‑end frameworks) is a plus but not required.
• Passion for live music and familiarity with the concert experience is a meaningful plus.

Benefits & Perks

Our motto is ‘Taking Care of Our Own’ through six pillars of benefits:

• Health: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).
• Personally: Generous paid time off policy including paid holidays, sick time, paid days off for your birthday, and free concert tickets.
• Wealth: 401(k) program with company match and Stock Program.
• Family: New parent programs and support including caregiver leave, baby bonuses, and infertility support.
• Career: Tuition reimbursement, student loan repayment, internal growth and development programs and trainings.
• Others: Volunteer time off and a crowdfunding network.

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, disability status, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender identity, gender expression, sexual orientation, and any other basis protected by applicable law. We consider qualified applicants with criminal histories in accordance with the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act, and we provide reasonable accommodations for qualified individuals with a disability.

Hiring Practices

The preceding job description illustrates the general nature and level of work performed. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner, utilizing promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.

Compensation

Expected compensation for this position is $110,000 - $125,000, based on market location, qualifications, skills, and experience.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.