LMS System Administrator

Thorne; United States; Remote; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan with employer match

Gym membership reimbursement

Thorne supplements allowance

Paid time off

Job summary

Thorne is seeking an LMS System Administrator for a fully remote role within Human Resources. The position focuses on LMS governance, validation, and compliance, ensuring audit readiness and regulatory alignment across training records.

You will manage training programs, user administration, and data integrity while collaborating with Regulatory and IT teams. The role requires 5+ years of LMS experience in regulated settings, strong Excel skills, and excellent documentation and communication

Qualifications

• 5+ years LMS administration experience, preferably in regulated environments.
• Experience supporting validated systems and audit readiness activities.
• Knowledge of validation processes and regulatory expectations for training systems.
• Proficient in Excel for data analysis, reconciliation, and reporting.
• Strong documentation, organization, and project management skills.
• Excellent communication with auditors and stakeholders.
• Attention to detail with multiple priorities in a compliance-driven setting.

Responsibilities

• LMS Administration: system owner, configuration, user roles, workflows, integrations.
• Maintain validated state: upgrades, patches, releases, validation docs, traceability.
• Lead validation activities and lifecycle documentation, testing, and evidence.
• Change control for updates: assessments, risk evaluations, documentation.
• Ensure compliance with global regulatory requirements on records and e-signatures.
• Maintain audit trails and readiness for inspections and audits.
• Serve as SME during audits and coordinate with Regulatory and quality systems.
• Partner with Regulatory to align with enterprise quality standards.

Skills

LMS administration

Regulatory compliance

Audit readiness

Excel data analysis

Documentation

Project management

Stakeholder communication

Detail orientation

Education

Bachelor’s degree in Information Systems

Related field acceptable

Tools

Noverant

HRIS

Job description

LMS System Administrator

Department: Human Resources

Employment Type: Full Time

Location: Remote

Workplace type: Fully remote

Compensation: $80,000 / year

At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.

RESPONSIBILITIES

LMS Administration, Validation & Compliance

• Serves as system owner and primary administrator of the LMS, managing system configuration, user roles, workflows, and integrations.
• Maintains the LMS in a validated state, including managing system upgrades, patches, and releases in alignment with validation requirements.
• Leads validation activities, including development and execution of validation documentation and periodic reviews.
• Owns validation lifecycle activities, including documentation and testing, ensuring full traceability from system requirements through verification and compliance evidence.
• Owns change control for system updates and enhancements, including impact assessments, risk evaluations, and required documentation.
• Ensures compliance with global regulatory requirements governing electronic records, electronic signatures, and training documentation.
• Maintains audit trails and system records to ensure data integrity, traceability, and inspection readiness.
• Serves as SME during regulatory inspections and internal/external audits; supports responses to audit observations and corrective actions.
• Partners with Regulatory to ensure alignment with enterprise quality systems and regulatory expectations.

Training Administration & LMS Operations

• Manages LMS operations, including course setup, curricula, training assignments, learning paths, and user administration.
• Maintains training records, course catalog, and user data to ensure accuracy, completeness, and compliance.
• Coordinates training programs, including onboarding, GMP/compliance training, and enterprise learning initiatives.
• Maintains training schedules and supports logistical planning, communications, and materials management.
• Ensures proper version control and maintenance of training materials, including updates and archival of obsolete content.

Data Integrity, Reporting & Reconciliation

• Tracks training completion, qualifications, and compliance metrics; generates reports for leadership and regulatory review.
• Utilizes advanced Excel skills to reconcile LMS data against HRIS records, identifying discrepancies and ensuring employees are accurately assigned and completing required training.
• Performs routine audits of training data to maintain accuracy, completeness, and compliance across systems.

End-User Support & L&D Coordination

• Manages the Learning & Development shared mailbox, responding to employee inquiries and resolving LMS-related issues in a timely manner.
• Provides troubleshooting support for system access, training assignments, and user issues.
• Tracks and maintains employee certifications, ensuring accurate entry, renewal tracking, and reporting.
• Supports onboarding processes by tracking progress and notifying stakeholders of training completion status and delays.

WHAT YOU NEED

• Bachelor’s degree in Information Systems, Business, Human Resources, or related field.
• 5+ years of LMS administration experience, preferably within a regulated environment; experience with Noverant is a plus.
• Experience supporting validated systems and audit/inspection readiness activities.
• Knowledge of system validation processes and global regulatory expectations related to training and electronic systems.
• Proficient in Microsoft Excel, including data analysis, reconciliation, and reporting.
• Strong documentation, organization, and project management skills.
• Strong communication skills with the ability to support stakeholders and interface with auditors and inspectors.
• High attention to detail with the ability to manage multiple priorities in a compliance-driven environment.

WHAT WE OFFER

• Competitive compensation
• 100% company-paid medical, dental, and vision insurance coverage for employees
• Company-paid short- and long-term disability insurance
• Company- paid life insurance
• 401k plan with employer matching contributions up to 4%
• Gym membership reimbursement
• Monthly allowance of Thorne supplements
• Paid time off, volunteer time off and holiday leave
• Training, professional development, and career growth opportunities

About Thorne

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

Thorne is the leader in science-backed health and wellness solutions committed to helping individuals live healthier longer. As the top recommended clinical brand by healthcare practitioners, Thorne offers a comprehensive range of products including nutritional supplements and health tests designed to meet the unique needs of individuals at every stage of life. Founded in 1984, Thorne products are formulated with the highest-quality ingredients, supported by clinical research, and rigorously tested to ensure purity, potency, and efficacy. Thorne is trusted by 47,000+ health-care professionals, thousands of professional athletes, more than 100 professional sports teams, multiple U.S. National Teams, and more than five million consumers. For more information, visit Thorne.com.