Live Events Leader — Arena Experience & Production

Florida Panthers; Alaska; On-site; USD 140,000 - 200,000; Full time

Job summary

The Florida Panthers and Amerant Bank Arena are seeking a collaborative, high-energy Sr. Director, Live Events to lead the planning and execution of arena events including hockey games, concerts, family shows and more.

This role requires 7+ years in event management, expert CAD ability, and strong leadership to manage teams, vendors, and budgets, while maintaining safety, guest experience, and operational excellence.

Qualifications

• Bachelor's degree from an accredited four-year college preferred.
• Minimum of 7 years of event management experience strongly preferred.
• Expert-level CAD ability; experience with AutoCAD is a must.
• Experience with 24/7 Software required.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word), Outlook, and MCP platforms.
• Strong project management and organizational skills with an emphasis on attention to detail, prioritizing tasks, and managing multiple projects on time and within budget.
• Exceptional interpersonal skills with the ability to navigate internal departments and external organizations to build relationships and gain support; strong teamwork and collaboration skills required.
• Knowledge of facility management principles, building operations, and safety requirements; familiarity with fire and safety codes, health codes, and ADA requirements.
• Ability to think creatively, work independently, be self-directed, and show initiative.
• Strong verbal and written communication skills with an emphasis on business writing.
• Ability to work evenings, weekends, holidays, and be on-call to build shows when not at the facility.

Responsibilities

• Manage relationships between Amerant Bank Arena, the Florida Panthers, War Memorial Auditorium, clients, promoters, partners, and vendors.
• In addition to serving as Event Manager within the rotation of Panthers games, concerts, and private events, provide direct oversight, training, and support to Event Managers and Event Coordinators in the Events Department.
• Develop and build events from production notes and other forms of communication.
• Thoroughly disseminate event information to appropriate departments through meetings, event sheets, and building walkthroughs.
• Compose outlines detailing all event setup needs including venue access, security, and show run times.
• Assemble show costs for billing and settlement in advance of events.
• Schedule rigging and labor for show load-in, performance, and breakdown as requested by the promoter.
• Develop and consistently execute standard operating policies and procedures.
• Create on-sale and facility maps using AutoCAD, including all pertinent operational information for events.
• Conduct regular departmental meetings to communicate relevant information to staff.
• Build and maintain high team morale, fostering a positive and upbeat work environment.
• Ensure facility safety, readiness, and client satisfaction while safeguarding the arena's interests and enforcing all necessary facility policies.
• Participate in production walkthroughs and meetings for future events as requested by the Programming department.
• Provide event estimates for potential and confirmed events as requested.
• Conduct physical inspections of all areas of the arena to ensure proper setup and patron safety.
• Notify the VP, Facility Operations or Sr. Manager, Facilities of any equipment in need of repair or replacement.
• Interact with the Guest Experience department as needed, addressing and resolving guest conflicts in a time-critical manner.
• Collaborate with the Box Office on house scaling, production kills, and show builds.
• Act as Manager on Duty when a senior executive is not present.
• Perform other duties as assigned.

Skills

Project management

Interpersonal skills

Communication

Teamwork

Attention to detail

Education

Bachelor's degree

Tools

AutoCAD

24/7 Software

Microsoft Office

Job description

The Florida Panthers and Amerant Bank Arena are seeking a collaborative, high-energy Sr. Director, Live Events to lead the planning and execution of arena events including hockey games, concerts, family shows and more.

This role requires 7+ years in event management, expert CAD ability, and strong leadership to manage teams, vendors, and budgets, while maintaining safety, guest experience, and operational excellence.