Litigation Specialist

Clearbrook Group Services Inc.; Omaha (NE); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Professional development

Job summary

Farm Family in Omaha is seeking a Litigation Specialist to join our team and work from the local office. The role focuses on negotiating lawsuits and directing defense attorneys, with responsibilities spanning investigation, coverage evaluation, and resolution of claims involving complex injuries.

We require a bachelor’s degree and a minimum of two years of bodily injury experience, plus the ability to obtain required licenses.

Qualifications

• Bachelor’s degree in a related field.
• Minimum 2 years’ bodily injury experience.
• Ability to obtain necessary state licenses and maintain CE requirements.

Responsibilities

• Adjudicate claims under supervision for less complex matters.
• Provide laser-focused customer service and strong claim outcomes.
• Review policies and endorsements to confirm coverage.
• Coordinate a litigation plan with defense counsel.
• Conduct in-depth investigations and evaluate exposure.
• Attend depositions, mediations, trials, and settlements as required.
• Maintain case diary and ensure timely progress toward resolution.

Skills

Litigation knowledge

Bodily injury experience

Licensing eligible

Negotiation skills

Communication skills

Time management

Education

Bachelor’s degree

Tools

MS Office

Job description

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description: Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location.

Summary

We are looking for a highly capable Litigation Specialist to join our team and work from our Omaha office. We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability. The position is responsible for negotiating lawsuits and directing the activities of defense attorneys. This includes directing and reviewing litigation strategy and actions of defense counsel for claims involving litigation and/or complex injuries, etc. which are to be handled with advanced technical proficiency including responsibilities such as investigation, coverage and exposure evaluation, negotiation, and resolution. Our Litigation Specialists contribute to providing superb results for our clients. This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.

Essential Responsibilities

• Under technical supervision and working within significant limits and authority, adjudicate claims that are less complex in nature, such as a 2-car accident, minor injury, etc., with a direct impact on the overall achievement of results for the team.
• Providing laser-focused customer service to our clients by providing superior claims outcomes and developing meaningful and long-lasting connections with our insured and brokers.
• Analyzes claims forms, policies and endorsements, client instructions, and other records to complete an initial review and analysis of policy coverage to determine that there is the correct coverage in place for the claim.
• Coordinates a litigation plan with defense counsel that represents both a cost-effective defense and the best interest of the insured, when applicable.
• Completes an in-depth investigation and/or review of initial investigation promptly and thoroughly, including interviewing all involved parties to properly evaluate and ensure a correct assessment of the exposure.
• Reviews relevant venue-specific case law.
• Completes case evaluations and ensures proper reserves are placed on exposures in accordance with the company’s reserving philosophy.
• Assumes the responsibility for handling multi-line litigation claims for all lines of business, personal and commercial, including property, liability, first and third-party exposures.
• Makes daily decisions to determine the appropriate course of action for the file, considering the exposure of the insured, the company, and cost factors.
• Attends depositions, court-ordered mediations, trials, arbitration, and settlement meetings as required. This may involve overnight travel.
• Negotiates in a timely and effective manner to provide cost-effective solutions for the company and its customers within own limits using a range of negotiation styles.
• Considers Alternative Dispute Resolutions, utilizing creative resolutions when appropriate, in order to reach an effective resolution of a dispute.
• Managing diary, timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
• Reviews legal expenses incurred in the defense of the litigation.
• Reports to Claims Committee, if and when appropriate.
• Evaluates claims for bodily injury, review medical reports-records and bills.
• Calculates past/future medical expenses, past and future wage loss where applicable.
• Analyzes the value of Personal Injury Claims for compensation, considering both past and future values of compensation.
• Confirms and/or performs permanency ratings according to AMA guidelines to assess exposure and value of the claim.
• Recognizes, investigates, and handles as necessary recoveries from subrogation, salvage, liens, loss transfers, or other related claim areas.
• Handles all correspondence relating to the litigation files and responds accordingly.
• Communicates and maintains professional relationships with insureds, claimants, agents, attorneys, vendors, and management regarding the ongoing status of claims handled.

Qualifications / Experience Required

• A broad theoretical knowledge of managing litigated claims, as well as an exceptional customer service focus typically obtained through: Bachelor’s degree in a related field.
• A minimum of 2 years’ bodily injury experience in determining liability, negotiating settlements, reviewing estimates, and medical terminology.
• Must be able to obtain necessary state licenses and maintain Continuing Education (CE) requirements as needed.
• Must have good business acumen (i.e., understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
• Ability to regularly exercise discretion and independent judgment with respect to matters of significance.
• This role primarily faces problems and issues that are general and typically not complex, but require an understanding of a broader set of issues.
• A strong focus on execution in getting things done right.
• Proven ability to consistently produce and deliver expected results to all stakeholders by: Finding a way to achieve success through adversity. Being solution (not problem) focused Thinking with a global mindset first. Client focus – the ability to effectively determine specific client needs and to provide value-added solutions.
• Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in a fast-paced environment that is evolving constantly.
• Ability to develop and maintain productive relationships with clients, business partners, and organizational peers with a focus on timely and meaningful exchanges of information.
• Must have excellent communication skills and the ability to build lasting relationships.
• Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
• Exhibit natural and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking.
• Desire to work in a fast-paced environment.
• Excellent evaluation and strategic skills required.
• Strong claim negotiation skills a must.
• Ability to take a proactive and pragmatic approach to negotiation.
• Demonstrates an understanding of mechanisms available for resolving claims settlement disputes (e.g. arbitration and mediation) and when these are used.
• Must demonstrate the ability to exercise sound judgment working under technical direction.
• Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis.
• Proficient in MS Office Suite and other business-related software.
• Uses listening and questioning techniques to effectively gather information from insureds and claimants.
• Polished and professional written and verbal communication skills. Presents information clearly, concisely, and accurately.
• The ability to read and write English fluently is required.
• Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.

Preferred Qualifications

• Insurance and/or litigation designations such as ACLA, AIC, CCLA, CPCU, FCLA, LPCS, PCLA, SCLA, etc.
• Juris Doctor from an accredited law school.

About Working in Claims at Farm Family

Farm Family does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is. We have a very flat organizational structure, enabling our employees to have more interaction with our senior management team, especially when it relates to reviewing large losses. Our entire claims team works in a collaborative manner to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas. We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Base Salary Range

New York City Pay Range (for candidates without a JD): $81,600 - $98,300

Pay Range (for candidates with a JD): $108,100 - $127,000

PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.

Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed. Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly owned subsidiaries of Clearbrook Group Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.