Litigation Services Analyst - Corporate Claims

Great American Insurance Company; Ohio; Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness programs

Parental leave

Adoption assistance

Tuition reimbursement

Paid time off

Paid holidays

401(k) with company match

Employee stock purchase plan

Commuter benefits

Job summary

Great American Insurance Group is seeking a Litigation Services Analyst for the Corporate Claims unit. This fully remote role supports oversight of outside counsel legal expenses and billing across the organization, ensuring accurate, compliant invoicing and effective cost management.

Responsibilities include reviewing invoices for accuracy, analyzing attorney hours and expenses, resolving billing disputes, and partnering with law firms and claims teams.

Qualifications

• Juris Doctor degree is required; candidates with substantial relevant paralegal and legal billing experience may also be considered.
• Experience with hourly legal billing, invoice review, and outside counsel billing is preferred.
• Strong analytical and communication skills; ability to navigate billing disputes professionally.

Responsibilities

• Review outside counsel invoices for accuracy, reasonableness, and compliance with billing guidelines.
• Analyze attorney hours, expenses, staffing, and billing practices to identify overbilling and noncompliant charges.
• Apply billing adjustments and document decisions based on guidelines.
• Review and resolve billing appeals and disputes submitted by outside law firms.
• Partner with outside counsel and claims professionals to address billing questions and disputes.
• Monitor litigation expenses and identify trends to improve cost management.
• Prepare and analyze reports related to legal spending and billing activity.

Skills

Legal billing analysis

Invoice review

Litigation expense management

Verbal and written communication

Education

Juris Doctor degree

Tools

Legal Tracker

TyMetrix

CounselLink

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a 'small company' culture where your ideas will be heard with 'big company' expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Property & Casualty Corporate Claims provides shared services and expertise that support claims operations across the organization. The department includes Claims Practices, Claims Support Services, Claims Counsel, and Asbestos & Environmental Claims. Within Corporate Claims, Claims Litigation Services helps manage outside counsel relationships, legal expenses, and billing practices. The team promotes consistent legal billing standards while helping the organization effectively manage litigation costs. The Litigation Services Analyst supports the oversight of outside counsel legal expenses and billing activities across the organization. This position reviews legal invoices for compliance with company billing guidelines, analyzes litigation expenses, addresses billing discrepancies, and works directly with law firms and internal claims professionals to resolve issues. The role serves as an important connection between outside counsel and claims teams while helping ensure legal services are billed accurately, consistently, and appropriately. This is a fully remote position.

Essential Job Functions & Responsibilities

• Review outside counsel invoices for accuracy, reasonableness, and compliance with established legal billing guidelines.
• Analyze attorney hours, expenses, staffing, and billing practices to identify overbilling, duplicate work, and noncompliant charges.
• Apply appropriate billing adjustments and document decisions based on established guidelines and supporting information.
• Review and resolve billing appeals and disputes submitted by outside law firms.
• Partner with outside counsel and claims professionals to address billing questions, discrepancies, and litigation expense matters.
• Monitor litigation expenses and identify trends, exceptions, and opportunities to improve legal cost management.
• Prepare and analyze reports related to legal spending, billing activity, and outside counsel performance.
• Support the administration and effective use of legal billing platforms and related processes.
• Promote consistent application of legal billing practices and guidelines across supported business units.
• Maintain knowledge of legal billing practices, litigation trends, and property and casualty insurance concepts.

Job Qualifications

• Juris Doctor degree from an accredited law school required; candidates with substantial relevant paralegal and legal billing experience may also be considered based on business needs.
• Relevant experience within a law firm, litigation environment, insurance claims organization, or legal operations function.
• Experience with hourly legal billing, invoice review, litigation expense management, or outside counsel billing strongly preferred.
• Knowledge of legal terminology and litigation processes; property and casualty insurance experience is preferred.
• Experience with legal billing platforms such as Legal Tracker, TyMetrix, CounselLink, or similar systems is preferred.
• Strong analytical skills and attention to detail, including the ability to evaluate complex invoices and make well-supported billing decisions.
• Strong written and verbal communication skills with the ability to professionally navigate billing disputes and work effectively with attorneys, claims professionals, and other stakeholders.

Business Unit: Corporate Claims Salary Range: $65,000.00 -$75,000.00

Benefits

• We offer competitive benefits packages for full-time and part-time employees*.
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.
• Learn more at http://www.gaig.com/careers.
• *Excludes seasonal employees and interns.

Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength.

Why can you trust Great American Insurance Group?

For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,500 employees to “Be Here. Be GREAT!” To learn more, visit our Career Page.