Linen Distribution Technician

Crown Health Care Laundry Services; Conyers (GA); On-site; USD 25,000 - 32,000; Full time

Job summary

Crown Health Care Laundry Services is seeking a Linen Technician to ensure daily linen distribution tasks are completed safely and efficiently at the healthcare facility. You will deliver clean linen, transport soiled items, and maintain accurate inventories while adhering to Crown policies.

The role requires strong communication, a customer-first attitude, and ability to work in a team. Physical activity is involved, including lifting and moving linen throughout shifts.

Qualifications

• Excellent communication skills.
• Customer-first attitude.
• Comfortable working in a team-based environment.

Responsibilities

• Follow directions from the Linen Distribution Manager and complete duties safely and efficiently.
• Deliver clean linen, collect soiled linen, and record inventories accurately.
• Maintain organized linen storage areas according to Crown policies.
• Handle incoming service calls and respond professionally, documenting details as required.
• Monitor and report linen abuse or misutilization to the LDM.
• Manage inventory levels and re-stock carts to prescribed par levels.
• Record data using tablets or order sheets and transport linens safely.
• Keep the linen room neat and orderly at all times.
• Assist with additional duties as assigned and work with both clean and soiled linen.

Skills

Excellent communication skills

Customer-first attitude

Team player

Job description

PRIMARY JOB FUNCTION - Linen Technician

The primary purpose of the Linen Distribution Technician position is to ensure daily responsibilities are completed in a safe, timely, and efficient manner.

DUTIES AND RESPONSIBILITIES

Take direction from the Linen Distribution Manager (LDM) and complete duties and expectations in a safe, timely, and efficient manner. This can include, but is not limited to:

• Working the assigned schedule without delay, tardiness, or absenteeism;


• Completing assigned job duties including delivering of clean linen in a neat and orderly fashion, collection and transportation of soiled linen, accurate recording inventories and quantities of linen, and organizing and cleaning the linen storage areas in accordance with Crown policies and procedures and specific instruction from the LDM;


• Receiving customer calls for service, recording the nature of the call, and satisfying the requests of the call in a timely and professional manner in accordance with Crown policies and procedures and specific instruction from the LDM;


• Observe, record, and report to the LDM any instances of linen abuse and poor utilization.


• Manage linen inventory levels.


• Inventory exchange carts and build back to prescribed par levels. Transport carts to designated areas in a safe manner.


• Inventory top-off carts and build back to prescribed par levels.


• Record data utilizing the appropriate method (i.e. tablets, order sheets)


• Collect soiled linen and transport to soiled linen storage room.


• Maintain the linen room in a neat and orderly fashion.

OTHER FUNCTIONS AND RESPONSIBILITIES

• Any other duties as assigned or deemed necessary.


• Must be willing and able to work with both clean and soiled linen in accordance with Crown policies and procedures.

QUALIFICATIONS

• Excellent communication skills


• Customer-first attitude


• Comfortable in a team-based environment

INTERPERSONAL SKILLS

• The incumbent must consistently display a positive company outlook and an energetic style.

DECISION MAKING ACCOUNTABILITY

This position's decision-making influence includes, but is not limited to:

• Quantities and schedule of linen to be delivered to the customer.

REQUIRED LICENSES/CERTIFICATIONS

Must be able to pass a background check and pre-employment drug screening as well as any vaccine requirements or non-vaccine attestations.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

The Linen Distribution Technician position is an active and physically demanding position. The incumbent can expect to:

• Walk 3-5 miles per day at the healthcare facility;


• Load/unload linen from transportation devices by reaching, bending, and lifting up to 10 pound individual bundles;


• Push/pull linen transportation devices, which may include carts that require up to 70 pounds push/pull displaced weight;


• Encounter, and be expected to safely handle, soiled healthcare textiles;


• Be able to fulfill the job duties of any other position on their shift in the event of absenteeism by other team members.

Ranging from First shift to Mid shift