Line Service Technician - John C Tune Airport

Corporate Flight Management; Nashville (TN); On-site; USD 24,108 - 30,996; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) Savings Plan

Paid Sick Leave

Vested Vacation Hours

Non-Revenue/Space Available Travel Privileges

Job summary

Corporate Flight Management in Nashville, TN is looking for a full-time position to provide excellent customer service to pilots and passengers. Responsibilities include marshalling, servicing aircraft, and maintaining a clean work area.

The ideal candidate will have a high school education and proficiency in Microsoft Office 365. A valid driver’s license, good driving record, and ability to pass a criminal history check are required. Benefits include insurance and a 401(k) savings plan.

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license required with a good driving record.
• Authorized to work in the US and able to travel.
• Must pass a 10-year work history review.
• Proficiency in English; Spanish preferred.

Responsibilities

• Provide customer service to pilots and passengers.
• Maintain a safe and clean work area.
• Marshal all aircraft in and out of the ramp area.
• Service aircraft with fuel and oil.
• General cleaning and stocking of FBO and hangar.

Skills

Microsoft Office 365

Interpersonal skills

Customer-oriented mindset

Leadership skills

Education

High School

Job description

Job Details

• Location: Contour Flight Support JWN – Nashville, TN 37209
• Position Type: Full Time
• Education Level: High School
• Salary Range: $17.50 - $22.50 (Hourly)
• Travel Percentage: Negligible
• Shift: Any
• Job Category: Customer Service

Benefits & Compensation Overview

• Insurance
  • Health, vision, and dental insurance
  • Short/long-term disability and voluntary life insurance
• 401(k) Savings Plan
  • Eligibility begins the first day after hire
  • Matching contribution up to 6% of eligible compensation
  • Enrollment guidelines provided during onboarding
• Paid Sick Leave
  • Accrual up to 56 hours per year
  • Unused hours roll over annually until 480 hours
• Vested Vacation Hours
  • Eligible January 1st following hire date
  • Vested and available per company policies
• Non-Revenue/Space Available (NRSA) Travel Privileges
  • NRSA travel privileges on Contour upon hire
  • Access to MyID Travel after 6 months
• Leaves of Absence
  • Medical Leave
  • Non-Medical Family Care Leave
  • Maternity and Paternity Leave
  • Personal Leave

Compensation Details

The starting hourly rate for this position is between $17.50 and $22.50, depending on prior work experience. Based on performance, a step increase of $1.00 each year is possible until the maximum pay rate of $23.50 is reached. After reaching the maximum, a retention bonus of up to $2,000.00 each year may be received. Holiday pay is at 2 times the hourly rate when working on a Contour observed holiday. Overtime is paid at 1.5 times the hourly rate for hours over 40 within the pay period.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations to applicants and employees. If accommodations are needed during the application or onboarding process, contact Human Resources at [e-mail].

Key Responsibilities

• Providing customer service to all pilots and passengers
• Maintaining a safe and clean work area
• Marshalling all aircraft in and out of the ramp area
• Servicing all aircraft with fuel and oil
• Towing all aircraft in and out of community hangars, T hangars, maintenance hangars, and to and from tie-down areas
• Securing all aircraft
• GPU and Lavatory services; including disposal of lavatory contents
• General cleaning and stocking of the FBO, hangar office areas, hangar floors, crew cars and other ground service equipment (GSE)
• Service all GSE with running fuels, oil and general maintenance of all GSE
• Customer Service duties including answering phones and radios, Point of Sale systems, rental car, hotel and catering reservations
• Charter aircraft cleaning
• Quality control including ordering, receiving and testing of fuel and other products
• Other duties as assigned by management

Qualifications

• Be at least 18 years of age
• Must have a valid driver’s license and good driving record
• Be authorized to work in the United States and able to travel in and out of the United States
• Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, and Outlook
• Able to pass a required 10-year work history review and submit to criminal history records check
• Able to pass a NON-DOT Pre-Employment drug screening
• Must understand, read, and write English; proficiency in Spanish is preferred but not required
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
• Possess strong leadership, interpersonal and organizational skills

  Disclaimer

  The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.