Line Service Technician

Socket.dev; Eau Claire (WI); On-site; USD 25,000 - 38,000; Full time

Job summary

Ascension FBO is seeking a Line Service Technician to provide aviation ground services and top-tier customer care for crew and passengers. The role is outdoors and involves fueling, towing, marshaling, and safety compliance, with emphasis on a professional, high-quality customer experience.

This position requires training participation, adherence to policies, and a willingness to work varied hours, including overtime, nights, and weekends as needed.

Qualifications

• High School diploma or equivalent.
• Minimum of 18 years of age.
• Excellent customer relation skills.
• Strong organizational skills.
• Strong verbal communication skills and the ability to write legibly.
• Basic math skills.
• Possess and maintain valid state driver’s license. May require CDL and equipment certification.
• Stable job history.

Responsibilities

• Fuel, tow, wing walk and provide general ground support to aircraft per procedures.
• Marshal and greet aircraft professionally.
• Perform periodic checks of equipment and facilities and document findings.
• Maintain a clean and organized ramp, and facilities/hangars.
• Communicate customer feedback to Ascension FBO personnel.
• Perform lawn care and janitorial services as assigned.
• Report safety incidents or hazards to management and respond as needed.
• Other duties as assigned.

Skills

Customer relations

Organizational skills

Verbal communication

Written communication

Basic math skills

Reliable and punctual

Education

High School diploma or equivalent

Job description

Ascension FBO - Line Service Technician

ARE YOU INTERESTED IN WORKING IN AVIATION?

Are you interested in working in the business aviation industry and do you enjoy working outdoors with plenty of variety? As a Line Service Technician you will provide ground support to arriving and departing aircraft and customer service for crew members and their passengers.

Objective:

The Line Service Technician represents Ascension FBO in a positive and professional manner while providing aviation ground services to customers. Performance is primarily evaluated on the ability to operate safely in accordance with established procedures, and create a positive customer experience.

General Responsibilities:

• Active participation in new hire and recurrent training.
• Conduct all operations in accordance with company policies and procedures.
• Maintain high levels of safety and customer service.
• Treat others with courtesy and respect.
• Other duties as assigned.

Primary Responsibilities:

• Fuel, tow, wing walk and provide general ground support various aircraft in accordance with established procedures.
• Marshal and greet aircraft in a professional and friendly manner.
• Perform periodic checks of all equipment and facilities and document findings.
• Maintain a clean and organized ramp, free of debris and clutter.
• Maintain clean and organized facilities and hangars, free of debris and clutter.
• Communicate customer feedback with the appropriate Ascension FBO personnel.
• Perform various lawn care and janitorial services as assigned.
• Immediately report safety incidents or hazards to appropriate management.
• Initiate emergency and incident response procedures as required.
• Other duties as assigned.

Qualifications:

• High School diploma or equivalent.
• Minimum of 18 years of age.
• Excellent customer relation skills.
• Strong organizational skills.
• Strong verbal communication skills and the ability to write legibly.
• Basic math skills
• Possess and maintain valid state driver’s license. May be required to maintain a valid state commercial driver’s license (CDL) and certification requirements for operating material handling equipment as necessary.
• Stable job history

Physical requirements:

• Ability to perform line service operations outside and in extreme temperatures and inclement weather.
• Excellent vision and coordination to move or direct fuel trucks and hoses.
• Physically able to perform frequent walking, stretching, bending, sitting, stooping, reaching, grasping, and climbing actions.
• Physically able to perform heavy lifting on a regular basis up to 50 pounds.
• May be required to work overtime, nights, weekends.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.