Line Service Technician

Ascension FBO Network; Avoca (Luzerne County); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Ascension FBO Network is seeking a Line Service Technician to support aircraft, pilots and passengers with safe, efficient ground handling. The role emphasizes strong customer service, teamwork and a hands-on daily routine at the airport.

You will fuel, marshal, greet customers, inspect equipment, maintain ramp safety and follow emergency procedures, with flexibility for shift schedules and outdoor conditions.

Qualifications

• Minimum age 18, high school diploma or equivalent, and a valid state driver’s license.
• Customer focus and excellent service mindset.
• Clear, professional communication.
• Dependable, organized, detail-oriented, and able to work with a team in a fast-paced environment.
• Comfort with basic math.

Responsibilities

• Fuel aircraft following safety procedures and marshal aircraft.
• Greet pilots, passengers and customers and provide ground support.
• Inspect equipment and facilities and report hazards.
• Keep ramp, hangar and facilities clean and safe.
• Follow emergency procedures and communicate feedback to the team.
• Assist with facility upkeep and light janitorial/grounds maintenance.

Skills

Customer focus

Communication

Teamwork

Dependable

Basic math

Education

High school diploma or equivalent

Job description

If you enjoy working outdoors, staying active, working around aircraft, and delivering excellent customer service, the Line Service Technician role with Ascension FBO Network may be a great fit.

As a key member of the airport operations team, you will work directly with aircraft, pilots, passengers, and coworkers to provide safe, efficient, and professional ground support.

This hands‑on position is ideal for someone who values safety, enjoys variety, and prefers an active workday to sitting behind a desk.

FLSA Status:Non-Exempt

What You’ll Do

You will help keep aircraft and airport operations moving safely and efficiently. Key responsibilities include:

• Aircraft servicing and movement:Fuel aircraft in accordance with established safety procedures; tow and marshal aircraft; and assist with wing walking and other aircraft movement.
• Customer service:Greet pilots, passengers, and customers in a friendly, professional manner and provide ground support for a variety of aircraft.
• Safety and inspections:Inspect equipment and facilities, document findings, and immediately report hazards, safety concerns, or incidents.
• Ramp and facility readiness:Keep the ramp, hangar, and facility clean, organized, and free of debris and other potential hazards.
• Communication and response:Share customer feedback with the appropriate Ascension team members and follow emergency and incident-response procedures when needed.
• Operational support:Assist with facility upkeep, including light janitorial and grounds‑maintenance work, and perform other operational duties as assigned.

What We’re Looking For

You may be a strong fit for this role if you meet the following qualifications:

• Minimum requirements:You are at least 18 years old, have a high school diploma or equivalent, and hold a valid state driver’s license.
• Customer focus:You enjoy helping people and providing excellent service.
• Communication:You communicate clearly and professionally.
• Work style:You are dependable, organized, attentive to detail, and comfortable working with a team in a fast‑paced environment.
• Basic skills:You are comfortable performing basic math.

What to Expect

• Active work environment:Aviation operates 24/7, and this is a hands‑on position that requires frequent walking, bending, reaching, climbing, stretching, and grasping.
• Outdoor conditions:You may work in heat, cold, rain, wind, and other weather conditions.
• Physical and safety requirements:You must be able to regularly lift up to 50 pounds and work safely around moving aircraft, vehicles, fuel trucks, hoses, and airport equipment.
• Schedule flexibility:Work schedules may include nights, weekends, overtime, and other hours based on operational needs.

Be Part of the Operation

The Line Service team often provides customers’ first and last impressions of our facility. Whether you are marshaling an aircraft, fueling a plane, assisting a customer, or preparing for the next arrival, your work directly supports a safe, efficient, and positive experience at Ascension FBO Network.