Line Attendant

Splish Splash; Calverton (NY); On-site; USD 24,796; Part time

Benefits offered by this job

Flexible schedule

Free admission to Splish Splash on days off

Exclusive company-sponsored employee events

Job summary

A leading family attraction company in Calverton is seeking a Line Attendant to oversee queue lines and ensure guest safety at Splish Splash. The ideal candidate should possess excellent customer service skills, have an eye for detail, and be able to remain calm under pressure. Responsibilities include guiding guests, enforcing park rules, and maintaining a safe environment. The role offers a pay rate of $18 per hour and requires flexibility in scheduling, including evenings and weekends.

Qualifications

• Must be at least 18 years of age to comply with NY Child Labor Laws.
• Ability to read, write, and speak fluent English; Spanish is a plus.
• Ability to analyze people/situations quickly and calmly.

Responsibilities

• Greet and guide guests through park queue lines.
• Enforce all Park rules and regulations.
• Monitor guest safety and communicate conflicts to supervisors.

Skills

Customer service skills

Problem-solving

Communication

Education

High School diploma, GED, or equivalent

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.While each brand offers something unique, all are united by a shared purpose: *Bringing Families Closer Together by Creating Memories Worth Repeating(R)*. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality(R)—the intersection of heart and hospitality.As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.Line attendants are responsible for overseeing the park queue lines for aquatics attractions and maintaining a safe environment for all guests and employees. The ideal candidate will have an eye for detail, a knack for problem-solving, and an ability to remain calm in stressful situations**We are currently looking for a:**Splish Splash Line Attendant**Roles & Responsibilities:*** Greet and guide guests through park queue lines.* Convey exceptional guest service including, but not limited to, assisting guests with questions and providing direction to guests, as needed* Enforce all Park rules and regulations.* Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests* Monitor guest safety and communicate conflicts to supervisors on duty* Continuously monitor guest behaviors and attempt to curtail any potential situations before they escalate further* Exercise clear and concise communications with all park departments* All other duties assigned by leadership\* Pay Rate: $18 / hr.**Education and Experience:**### * High School diploma, GED, or equivalent Equivalent work experience will also be considered### **Language:*** Ability to read, write, and speak fluent English* Spanish or other bilingual language skills are a plus.### **Requirements:**### * Must be at least 18 years of age to comply with NY Child Labor Laws* Ability to work flexible schedule, including evenings, weekends, and holidays* Must have reliable transportation to and from your scheduled shift* Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner* Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner* Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs* Ability to operate dispatch radio and/or other communication devices* Ability to professionally and calmly deal with stressful and/or tense situations* Ability to understand and carry out verbal and written instructions, multi-task, and work as part of a team as well as independently### ### **Physical Requirements:**### * Ability to stand, walk, and remain on feet for majority of the workday* Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders* Ability to walk, stand, or run on uphill, downhill, or uneven surfaces* Ability to climb or descend stairs for some attractions* Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more* Must have good visual acuity and peripheral vision* Ability to see details of objects that are more than a few feet away**Working Conditions:*** This role is predominantly based in an outdoor park setting with some exposure to indoor environments* Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions* Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments* Subject to a variety of stressful emergency situations involving people or property* Subject to frequent interruptions and requests that may require reprioritization of activities**Team member benefits:**Working at Splish Splash is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!**Splish Splash Perks & Benefits:*** Flexible schedule* Ability to cross-train and learn unique skills across various departments* Free admission to Splish Splash on your days off* Invitations to exclusive company-sponsored employee events throughout the seasonWe’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash. Apply today!Do not miss the chance to spark your career now!