LifeSpa Coordinator

Life Time; Peoria (AZ); Sur place; USD 35 000 - 52 000; Plein temps

Résumé du poste

Life Time is seeking a Life Spa Coordinator to operate the telephone system, greet callers, and direct guests to the right staff with a cheerful, professional attitude. You will assist the Department Head with filing and office duties as needed.

You will explain Life Spa products, help guests choose treatments, and promote upgrades while ensuring safety procedures are followed and appointments are scheduled efficiently.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Working knowledge of Microsoft Office suite (Office, Excel, PowerPoint, Outlook).
• Ability to calculate figures such as discounts and commissions.
• Ability to stand, sit, walk and lift up to 50 pounds.

Responsabilités

• Answer incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Convert Life Spa questions into appointments.
• Explain Life Spa products, services, and treatments to guests and help determine their needs.
• Suggest upgrades or add-ons to products and services.
• Complete outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Follow safety procedures and use required safety devices per company rules.

Connaissances

Customer service

Receptionist experience

CPR & AED certified

Formation

High School Diploma or GED

Outils

Microsoft Office

Excel

PowerPoint

Outlook

Description du poste

Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller's expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Job Duties and Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
• Converts LifeSpa questions into appointments
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
• Suggests upgrades or add-ons to products and services
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
• Uses all required safety devices to comply with company safety rules

Position Requirements

• High School Diploma or GED
• 1 year of customer service experience
• CPR and AED certified within 30 days of hire
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
• Ability to calculate figures and amounts such as discounts, interest and commissions
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds

Preferred Requirements

• 1 year of receptionist experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.