LifeClinic Coordinator - Rosemount, MN

Life Time Inc.; Rosemount (MN); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Fully subsidized membership

Product/Service discounts

401(k) with company match

Training & professional development

Paid sick leave

Medical/dental/vision coverage

Job summary

LifeTime Inc. is seeking a LifeClinic Coordinator to maintain and execute LifeClinic business plans, drive patient acquisition, retention, and collections, and deliver exceptional customer service.

You will greet members and patients warmly, apply LifeClinic knowledge to meet patient needs, and manage patient accounts. The role includes scheduling patients per treatment plans, handling front desk duties, and contributing to a healthy lifestyle messaging.

Qualifications

• High School Diploma or GED required.
• 1–3 years of experience in healthcare or a customer service field.
• 2–4 year college degree in a related field preferred.

Responsibilities

• Communicate proactively with patients during care.
• Ensure all patient forms are complete and reflected in accounts.
• Collaborate with doctors to ensure accurate medical records and treatment plans.
• Explain patient finances and contributions to care.

Skills

Customer service

Healthcare knowledge

Front desk reception

Administrative tasks

Education

High School Diploma or GED

2- or 4-year college degree (preferred)

Job description

Position Summary

As a part of the LifeClinic team, the LifeClinic Coordinator maintains, and executes the LifeClinic business plans and adjusts as needed to deliver results at or above company expectations in patient acquisition, retention, and collections. Furthermore, they will greet members and patients alike in a friendly, professional manner while providing exceptional customer service. They will apply their extensive knowledge of LifeClinic’s mission and services to proactively meet our patient’s needs, efficiently answer any questions and maintain patient accounts.

Position Summary

As a part of the LifeClinic team, the LifeClinic Coordinator maintains, and executes the LifeClinic business plans and adjusts as needed to deliver results at or above company expectations in patient acquisition, retention, and collections. Furthermore, they will greet members and patients alike in a friendly, professional manner while providing exceptional customer service. They will apply their extensive knowledge of LifeClinic’s mission and services to proactively meet our patient’s needs, efficiently answer any questions and maintain patient accounts.

Monday: 6:45a-5p (1hr break)

Tues, Wed, Thurs: 6:45a-4p (1hr break)

Fri: 6:45a-1p (30 min break)

Job Duties And Responsibilities

• Communicates proactively with patients while engaging them in their care
• Ensures that all necessary forms for each patient are complete and reflected in their account
• Works with the doctor to ensure accurate medical records and patient treatment plans
• Understands and responds to questions regarding patient finances and their contribution to care
• Collects and processes payments
• Manages the clinics entire patient scheduling ensuring patients schedule according to their treatment plan
• Sorts and delivers Life Clinic mail and incoming packages
• Promotes and educates patients, members, and team members that Chiropractic / Physical therapy care is a part of a Healthy Way of Life
• Handles front desk reception and essential administration duties
• Performs a variety of administrative tasks to assist the doctors as needed

Position Requirements

• High School Diploma or GED
• 1 to 3 years of experience working in healthcare or a customer service industry

Preferred Requirements

• 2 or 4 year college degree in a related field

Pay

This is an hourly position with wages starting at $19.75 and pays up to $26.50, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.