Life Underwriting Consultant

MassMutual

Boston (MA)

Remote

USD 70,000 - 90,000

Full time

14 days+

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Job summary

A leading insurance and financial services company is seeking a virtual Life Underwriting Consultant to evaluate life insurance applications. The ideal candidate has over 3 years of underwriting experience, effective communication skills, and a strong understanding of risk selection. This full-time position offers the flexibility of remote work, contributing to a collaborative team environment focused on customer service excellence.

Qualifications

3+ years of life insurance underwriting experience.
Expert knowledge of risk selection including medical, financial aspects.
Ability to work independently with minimal direction.

Responsibilities

Evaluate all underwriting aspects of life insurance applications.
Communicate effectively with customers regarding underwriting decisions.
Collaborate with stakeholders to gather necessary information.

Skills

Life insurance underwriting expertise

Risk selection knowledge

Effective communication

Interpersonal skills

Education

High school diploma or GED

Job description

Overview

Join to apply for the Life Underwriting Consultant role at MassMutual.

THIS POSITION IS 100% REMOTE / VIRTUAL
Work from home anywhere in the United States

We are seeking virtual Life Insurance Underwriters to join our team. You will be responsible for delighting our customers and advisors during the individual life (Term and WL) insurance sales and service process.

Meet the Team – Underwriting

MassMutual is going through a digital transformation and remains a leading customer-centric company. The team is composed of underwriters supporting our MassMutual Financial Advisors (MMFA) channel. MMFA Underwriting provides customer, advisor, and risk management services (suitability, underwriting and claims adjudication). The team culture is collaborative, cross-functional, and uses a mix of old and new technologies with a focus on work/life balance.

Job Description

We are looking for a virtual Life Underwriter to join our team, tasked with underwriting life insurance in a fast-paced diverse work environment that is inclusive and values different experiences, backgrounds, and knowledge.

Responsibilities

Evaluate and handle all underwriting aspects of formal & informal life insurance applications
Determine whether to accept, modify, or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazard, and financial background
Deliver the best offer first to drive the sale and not only a decision
Provide efficient, quality service to third party firms, their staff and their advisors
Communicate effectively with customers to explain underwriting decisions and facilitate placement of business
Understand underwriting policies, guidelines, practices and procedures
Influence and champion changes to improve processes while maintaining mortality expectations
Tailor communication style to fit a variety of target audiences, i.e. agency, new business personnel and foster relationships with advisors and third party partners
Collaborate effectively with stakeholders to gather information necessary for decision making and to select profitable risks
Provide consultations with third party firms to resolve, rate questions and discrepancies, or risk related concerns. Consider total case financials, relationship and value of customer
Leverage interpersonal and emotional intelligence skills to develop relationships with key business partners across this competitive landscape
Able to independently work assigned requests with minimal direction. Comfortable with ambiguity
Build trust and foster strong rapport with colleagues, business partners, and third party customers

Minimum Qualifications

High school diploma or GED
3+ years life insurance underwriting experience
Minimum established life insurance underwriting authority limit of $3 million
3+ years of expert knowledge of all aspects of risk selection (medical, non-medical, financial)
3+ years of knowledge of key underwriting concepts, best practices, and procedures including identifying exposures to loss, material hazards, and implementation of necessary risk management controls
3+ year knowledge of UW administrative systems, product rules, Underwriting Guidelines and medical factors impacting mortality and the keen ability to position with brokers and sales partners

Preferred Qualifications

5+ years underwriting experience with up to $5M life approval limit (most current 3+ years in life insurance)
Industry exams completed, i.e. FLMI, FALU, CLU, ChFC
Term and permanent life insurance underwriting
Third party distribution, banks or wire house underwriting experiences
Reinsurance experience
Demonstrated track record of working with minimal supervision, being a self-starter and working with others in a team environment
Ability to think critically, problem solve using data to drive toward resolution
Positive, inclusive, agile, and collaborative mindset
Strong verbal and written communication skills

MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

Seniority level