Life Spa Front Desk Coordinator

Life Time Inc.; Oakbrook Terrace (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and aс

401(k) retirement savings plan with公司匹

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator to manage the front desk, answer calls, greet members, and schedule appointments with a cheerful, professional attitude.

You will assist the Department Head with filing and other office tasks, explain Life Spa products, and help members select suitable options. Strong computer skills and CPR/AED certification within 30 days are required.

Qualifications

• High school diploma or GED required.
• Strong customer service experience preferred.
• Proficiency with MS Office applications.

Responsibilities

• Answers incoming calls, greets members, schedules appointments.
• Explains Life Spa products and helps guests determine needs.
• Suggests upgrades or add-ons to services.
• Performs outgoing appointment confirmations and calls as needed.
• Follows safety rules and maintains the front desk area.

Skills

Customer service

Math skills

Communication skills

Microsoft Office

Excel

Education

High School Diploma or GED

Tools

Microsoft Office

PowerPoint

Outlook

Excel

Job description

Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Job Duties And Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
• Converts LifeSpa questions into appointments
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
• Suggests upgrades or add-ons to products and services
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
• Uses all required safety devices to comply with company safety rules

Position Requirements

• High School Diploma or GED
• 1 year of customer service experience
• CPR and AED certified within 30 days of hire
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
• Ability to calculate figures and amounts such as discounts, interest and commissions
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds

Preferred Requirements

• 1 year of receptionist experience

Pay

This is an hourly position with wages starting at $15.00 and pays up to $18.00, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time may use artificial intelligence (“AI”) in connection with various aspects of its recruitment and hiring functions. Ultimate employment decisions are subject to human review and oversight. Life Time does not use AI in a manner that would have the effect of subjecting applicants to discrimination on the basis of protected classes or proxies or for engaging in any protected activity under applicable law.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.