Life Sciences Salesforce Patient Services Architect

Accenture; San Francisco (CA); On-site; USD 74,000 - 219,000; Full time

Job summary

Accenture's Salesforce Life Sciences practice seeks a functional architect to lead the design of Salesforce-based solutions for a defined workstream. You will run requirements sessions, translate business processes into platform designs, and guide a team of analysts and configurators toward delivery.

You will collaborate with client owners and product leads, shape architecture-guided decisions, and partner with technical leads to ensure builds align with the program's direction and governance.

Qualifications

• Minimum of 3 years of Salesforce experience in a functional design, business analysis or solution consulting capacity.
• Minimum of 3 years of experience delivering Salesforce solutions for Life Sciences clients or another regulated industry.
• Minimum of 1 year of experience with Salesforce Life Sciences Patient services experience.
• Minimum of 1 year of Salesforce Life Sciences experience.
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)

Responsibilities

• Own the functional solution design for an assigned workstream or capability area within a Salesforce Life Sciences program, working within the overall architecture direction set by senior architecture leadership
• Lead design workshops with client business and product owners, and translate outcomes into user stories, functional specifications and technical designs
• Configure and demonstrate Salesforce Life Sciences capabilities, building prototypes and running solution walkthroughs to validate design decisions with stakeholders
• Make day-to-day design decisions within your domain, document trade-offs and rationale, and elevate cross-workstream or platform-wide decisions to the lead architect
• Partner with technical leads and developers to ensure designs are buildable, and support estimation, sprint planning, backlog grooming and defect triage
• Guide and review the work of functional analysts, configurators and offshore team members, providing coaching and quality oversight on deliverables
• Contribute to architecture governance and design reviews by preparing materials, presenting your workstream's approach and applying agreed standards consistently
• Support testing, data migration, training and deployment activities for your workstream, and help drive user adoption post go-live
• Contribute to proposals, demonstrations and estimates during pursuits, and help build reusable assets and accelerators for the Life Sciences practice
• Identify and raise design, scope and delivery risks within your workstream, and work with leadership on mitigation

Skills

Salesforce experience

Functional design

Requirements gathering

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce Life Sciences

Sales Cloud

Health Cloud

Job description

Accenture's Salesforce Life Sciences practice seeks a functional architect to lead the design of Salesforce-based solutions for a defined workstream. You will run requirements sessions, translate business processes into platform designs, and guide a team of analysts and configurators toward delivery.

You will collaborate with client owners and product leads, shape architecture-guided decisions, and partner with technical leads to ensure builds align with the program's direction and governance.